I know this request is unpopular, but the current format of reporting in game dishonesty (botting, gil purchasing as well as other services provided by RMT) is in a very inconvenient format.

Ui Improvments Right click feature:
I would like a system that is entierly in game, not on the support desk UI portion.
By targeting the suspect, the option to right click > report (opens submenu) > select offence (Botting, gil advertisement, seller, buyer, harassment, etc). Once selecting the offence the report gets sent to the appropriate authority. Either to the in game GM team, or reports more suited for the STF gets sent to them.

I think that would improve the report system to be more convenient for the players to use, while also reducing the workload for GM's. Seeing as GM's are primarily only dealing with a portion of the offences, the rest needs to be addressed directly to the STF on your website. That is very inconvenient for the player, (assumption) alot of wasted time for your GM's redirecting players to send their report to the STF rather then the GM's.

Botting has a negative impact on the economy and community, just as much as RMT spam annoys everyone. Keep in mind that the only reason RMT are around is that some dishonest individuals use their services.

Report cheaters, do some good for Eorzea.