"An error has occurred on the game server.(30002)13164XXXXX,30099561,5"

[Fox_Stark]

Platform:
Windows 7 x64, Windows 7 x32

ISP:
Telecom Italia, Telecom Italia Net, Fastweb, Alice, Libero Infostrada

Type of Internet Connection:
DSL, Optic Fiber

Internet Connection Speed:
12Mb/s, 8Mb/s, 20Mb/s

Date & Time:
19/09/2011 15.00 GTM+2

Frequency:
Always

Character Name:
Fox Stark

Race:
Elezen M

World:
Bodhum

Class/Skill Rank:
Carpenter/29

Physical Level:
50

Area and Coordinates:
Market Ward

Party or Solo:
Solo

NPC Name:
1 of My retainer

Monster Name:
---
In-Game Time:
N/A

Steps:
No one can use my main character. I get the error:"An error has occurred on the game server.(30002)13164XXXXX,30099561,5"

I created a new player to test the connection and all is ok with this one. I tried several computer and several ISP to test if it can be the connection, but everytime the error appears. With the second character (same account) or my friends's account no problem with their character. So it is not a connection/internet/computer problem.

I woul like to know if there are something corrupt on my character profile on the database server. Can some DEV check if there is a problem, please? Can you try to log with my character? I opened some ticket to Support Center; I explained to all the story, but they answer to check the internet modem and similar....

Please help me.

(I opened another thread, now closed, and a GM forward my request to a Dev to check my retainer, but NOW the problem is that no on, NO ONE, can use my character)

I will lost the 3000 seals (1000 per city) for the event?!?!

[Baccanale]

Greetings again, Fox_Stark!
Thank you for posting further details about your situation with your main character. I have made sure to add this additional information to your previous report. Unfortunately, as mentioned in the previous thread, I cannot guarantee that a direct response to your situation will be posted on the thread, and it may take some time for the development team to fully investigate this matter. However, in addition to keeping an eye on your previous thread reporting this matter, I do recommend consulting http://lodestone.finalfantasyxiv.com/ or http://forum.square-enix.com/ffxiv/f...40-Patch-Notes for any further details that may be made available regarding the development team's investigation, as well as contacting the SQUARE ENIX Support Center at http://support.na.square-enix.com/co...hp?id=902&la=1 to see if they could assist you with finding the source of this problem that you have been experiencing. Thanks again for your participation, and I wish you the best of luck in resolving this matter soon!