Looked around at the forums, and though I have a gtx 970 my errors aren't the same as others who've been posting around. This error began on July 1st and hasn't allowed me to log in since. I can open the launch portal, when I go to login, it takes a couple seconds longer than normal, then goes to the play button. When pressed it opens a windowed screen and then crashes with the message "An unexpected error has occurred. Exiting Final Fantasy XIV.(17)". I've tried many times over the past two days and I haven't been able to log in. I updated my GC drivers and other drivers just in case. Here's my specs
edit: extra info, at times from the launcher when I click settings or any of the tabs on the bottom the launcher will freeze and I'll have to exit the launcher and try again. I've tried turning off DX11, and reverting all settings back to default with nothing changing.
edit edit: Dunno if the problem is resolved but a second re-installation lets me enter the game again. I'll update if the problem persists
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\081\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.150316-1542)
SYSTEM_CPU Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 07/03/14 11:53:55 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8111.434MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9327.434MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.446GB SYSTEM_FREEDISC_SPACE 24.100GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 299.862GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5330
SYSTEM_GRAPHICS_DRIVER_DATE 6/17/2015 6:10:27 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND T23B700-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C5D2A9A2-FEF8-47D2-99EA-46EFF5B12A96}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0003
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/17/2015 6:10:27 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {81AAEA50-ABC0-11E4-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {81AFA540-ABC0-11E4-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {641AD7F0-888B-11E4-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Skype™ [4] -
Technical Support - Post New Thread - Google Chrome
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
7-Zip 9.34 alpha
Adobe AIR
Adobe Shockwave Player 12.1
Advanced SystemCare Ultimate 8
Audacity 2.1.0
Avast Internet Security
DivX Setup
Driver Booster 2.3
Game Booster 3
Glary Utilities 5.26
Chrome
휴대폰인증서(보관)서비스
GIGABYTE OC_GURU II
IObit Malware Fighter 3
Surfing Protection
IObit Uninstaller
Start Menu 8
IPinside Agent
KakaoTalk
KCP CrossBrowsing Version
Malwarebytes Anti-Malware version 2.1.8.1057
Mozilla Firefox 38.0.1 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
OpenAL
TouchEn key with E2E for 32bit
VLC media player
XecureWeb Control
Intel(R) Update Manager
Skype™ 7.5
Java 8 Update 31
Java 8 Update 40
Java 8 Update 45
FINAL FANTASY XIV - A Realm Reborn
Veraport20(Security module management) - 2,5,2,2
Futuremark SystemInfo
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Adobe AIR
Microsoft ASP.NET MVC 4 Runtime
Microsoft Games for Windows - LIVE Redistributable
Apple Application Support
Java Auto Updater
Intel(R) Driver Update Utility 2.0
Google Update Helper
swMSM
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable
Apple Software Update
Update for Japanese Microsoft IME Standard Extended Dictionary
Update for Japanese Microsoft IME Standard Dictionary
Microsoft Visual C++ 2005 Redistributable
Intel® Driver Update Utility
Realtek Ethernet Controller Driver
LibreOffice 4.3.7.2
VC80CRTRedist - 8.0.50727.6195
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Dual-Core Optimizer
Google Update Helper
Adobe Reader XI (11.0.10)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Realtek PC Camera
GIGABYTE OC_GURU II
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Intel(R) Control Center
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001E20
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe 0000174C
C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\OC_GURU.exe 00000480
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000E10
C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate 8\ASCTray.exe 0000112C
C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate 8\Monitor.exe 00000608
C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallMonitor.exe 00001F58
C:\Program Files (x86)\IObit\Smart Defrag 4\SmartDefrag.exe 00000660
C:\Program Files (x86)\IObit\Start Menu 8\StartMenu8.exe 00000E00
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000C68
C:\Program Files (x86)\Skype\Phone\Skype.exe 000009AC
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00001930
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00001EF0
C:\Users\081\AppData\Local\FluxSoftware\Flux\flux.exe 000017A4
C:\Users\081\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00002354
C:\Windows\System32\TiltWheelMouse.exe 00001418
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002174
E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00002364
E:\program files\GalaxyClient\GalaxyClient Helper.exe 00001D34
E:\program files\GalaxyClient\GalaxyClient.exe 00001B30
E:\program files\Glary Utilities 5\Integrator.exe 00001A20
E:\program files\Steam\Steam.exe 000017EC
E:\program files\Steam\bin\steamwebhelper.exe 00001E6C
E:\program files\kakao\KakaoTalk\KakaoTalk.exe 00000D24
I'm not very tech savvy compared to most of those I see on the forums, so I'm sorry if I ask dumb questions.hopefully this is something that has been addressed or is an easy fix and I'm just not aware of how to fix it. Thanks in advance
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