Game crashing when transfering zones

[Katlamos]

Ever since the launch of Heavensward and the DX11 client, my game has been randomly crashing whenever I change zones. Either teleporting, using return, or zoning into or out of an instance, it can crash. It's seemingly random, gives me no visible error code, but the game just freezes up and stops working and if I click the screen, it tells me the program has stopped responding and I need to force close the game and restart.

[CherryEggs]

I thought I was going crazy, but I have this issue too! For me, it's been mainly occurring on teleporting into the Foundation. All will seem to load, and then the client will either:

1) Cease all sound, and the loading circle in the bottom right will freeze for anywhere from 2-15 seconds... and then right itself.
2) Do the above, but not right itself and stay frozen, forcing a hard shutdown of the client.

This has been happening when running the DX11 Client; I've not noticed it happening in DX9, either. Running an Nvidia GTX 970, but with rolled back drivers as - before doing that -I was encountering the random crash errors that seem to have been plaguing many running DX11.

[TR4G3DY]

I am also running into this issue. It is very aggravating to have to hard shutdown the client every time I want to go to a different zone.

[Katlamos]

Glad to know I'm not alone in this. Now if we just knew how to fix it ^^;

[Zangetsu98763]

I am having this exact same problem also. Ive notcied that it only happens when I teleport from a Heavensward zone to a ARR zone and vice versa.

[Silverfinch]

The same thing has been happening to me ever since HW dropped. I can't even get into Foundation or Idyllshire half of the time. It's frustrating. I have to try over and over again only to get a 90001 error after waiting five minutes for my game to respond.

[Nerdette]

I'm dealing with this as well. And I've completely reinstalled the game twice now, with no fix. I'm pulling my hair out at this point. I'm not using the dx11 settings, and I am on PC. I'm using an Nvidia GTX 760.

[Drakkaelus]

Yes, this happens to me constantly. If I try to teleport into a Heavensward zone, a crash is inevitable. God help me if I need to go to Foundation because I'll spend 10 minutes restarting the game.

No error codes or anything. Game just stops responding at the loading screen.

[Ariyala]

Same for me... I just reinstalled windows and everything, only having FFXIV installed and it still happens

[VraeliaValkyria]

I am also having this problem. I run on PC version using DX11. And I constantly have the freeze ups teleporting from zone to zone.