Latency or connection issues?

[Raist]

It's definitely not my internet over here because it works with everything else and other games too no problem.

Have you tested the route specifically to the servers you are using for this game? Unless another game/service is also hosted on the Ormuco lines in Montreal and/or the JPNIC lines in Tokyo it is not an accurate comparison. Connecting to servers in Seattle or Chicago is not taking the same path and is thus not subject to the same potential congestion and outage issues.

Note the previous poster...issue was resolved by changing network configuration. That is why many resolve this with a VPN or proxy service--it allows them to alter their routing.