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  1. #11
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by AmeliaTesla View Post
    I tried to do the Extremes yesterdays and it was impossible for me, i had to use Mobile 3G for kill them -.-
    Then your problem is more network related--either something with your local network or along the route your ISP is assigning you to get to SE's servers.
    (0)

  2. #12
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Aralyne View Post
    It's definitely not my internet over here because it works with everything else and other games too no problem.
    Have you tested the route specifically to the servers you are using for this game? Unless another game/service is also hosted on the Ormuco lines in Montreal and/or the JPNIC lines in Tokyo it is not an accurate comparison. Connecting to servers in Seattle or Chicago is not taking the same path and is thus not subject to the same potential congestion and outage issues.

    Note the previous poster...issue was resolved by changing network configuration. That is why many resolve this with a VPN or proxy service--it allows them to alter their routing.
    (0)
    Last edited by Raist; 07-02-2015 at 10:52 PM. Reason: d@mnyouautocorrect

  3. #13
    Player
    AmeliaTesla's Avatar
    Join Date
    Jul 2014
    Posts
    10
    Character
    Amelio Rotoswipe
    World
    Ragnarok
    Main Class
    Archer Lv 50
    It seems, i speaked with my internet provider (jazztel) again and they told me is a node problem, and they cant do anything about it, they said it will solve itself but...

    I opened a ticked with SQE anyway.
    (0)

  4. #14
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by AmeliaTesla View Post
    It seems, i speaked with my internet provider (jazztel) again and they told me is a node problem, and they cant do anything about it, they said it will solve itself but...

    I opened a ticked with SQE anyway.
    Their tier3 team should be able to affect a routing change to try to get you away from the problem node. Sometimes just switching you to one of their alternate peers or another one of their own gateways can make a big difference. Getting them to escalate the matter can be tricky though over the phone. I find I get better results through online contact options--forums, email, social media. Wrangled with TWC-SC so much over our issues that now I usually just have to forward them ping/trace data via email and they get on it.
    (0)
    Last edited by Raist; 07-03-2015 at 12:13 AM. Reason: d@mnyouautocorrect

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