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  1. #1
    Player
    Avatar de Cyclone
    Inscrit
    juillet 2015
    Lieu
    Ul' Dah
    Messages
    11
    Character
    Kokoza Koza
    World
    Brynhildr
    Main Class
    Samurai Lv 70

    Peculiar problem with FFXIV

    Hello.

    I have an issue that is rather strange, and has only occurred ever since the latest patch (June 29th@11:00pm-June 30th@3:00am).

    Upon booting the game, I tried to Start the game(of course.). Unable to reach the character selection screen, I get the 2002 error code.

    When I close the window, the game crashes and is unable to be closed out by any means(right click, close window. Task Manager. Nothing.) The only way I am able to close the game out is to shut down the computer.

    I've tried this in both DX11 support and without, and in both cases the game freezes.
    This has never happened to me before the latest update... And I'm wondering if other Windows players are experiencing this.
    (1)

  2. #2
    Player
    Avatar de Corona
    Inscrit
    mars 2011
    Lieu
    Ul'dah
    Messages
    18
    Character
    Juni Corona
    World
    Excalibur
    Main Class
    Maître d'hast Lv 80
    Looks like I'm not the only one, then. I have been experiencing this same problem, too. I have also tried closing the program out with Task Manager, but the black screen with the 2002 error obscures everything. The game was working fine on Sunday for me, which was the last time I played.
    (2)

  3. #3
    Player
    Avatar de Cyclone
    Inscrit
    juillet 2015
    Lieu
    Ul' Dah
    Messages
    11
    Character
    Kokoza Koza
    World
    Brynhildr
    Main Class
    Samurai Lv 70
    Also something to note, my buddy uses a PS4 and does not have this issue.
    So I guess this is not an issue for PS4 and possibly PS3 players.

    I haven't been able to play this game all day because of this 2002 error.
    I hope I can get online tomorrow at least.
    Or sometime soon.
    (0)

  4. #4
    Player
    Avatar de Vials
    Inscrit
    octobre 2014
    Messages
    22
    Character
    Warin Holt
    World
    Jenova
    Main Class
    Paladin Lv 60
    PS4 user, I had 2002 errors but only on HW launch day.
    (0)

  5. #5
    Player
    Avatar de RitikaNavaar
    Inscrit
    juillet 2011
    Messages
    17
    Character
    Navaar Denaba
    World
    Adamantoise
    Main Class
    Élémentaliste Lv 80
    Hey Cyclone, what display option are you using? (Fullscreen, windowed, borderless windowed) If you're using fullscreen, give windowed a try. This won't fix the 2002 error of course but it could avoid you needing to restart your computer due to it.
    (0)

  6. #6
    Player
    Avatar de Cyclone
    Inscrit
    juillet 2015
    Lieu
    Ul' Dah
    Messages
    11
    Character
    Kokoza Koza
    World
    Brynhildr
    Main Class
    Samurai Lv 70
    I used both Window and Borderless Windowed.
    I haven't given Fullscreen a try.

    As it stands, trying to connect to the Data Center in any way(starting the game or selecting regions) causes the 2002 error and the game will crash.

    Oh, and some good news! I can close the game out now. I just have to use Task Manager before closing the 2002 error code box.
    ... Although being unable to play is still an issue.

    EDIT: Attempting to close out the game(after closing Error 2002 box) with Task Manager or any other method with Fullscreen on ended in failure.
    (0)
    Dernière modification de Cyclone, 01/07/2015 à 14h13

  7. #7
    Player
    Avatar de Cyclone
    Inscrit
    juillet 2015
    Lieu
    Ul' Dah
    Messages
    11
    Character
    Kokoza Koza
    World
    Brynhildr
    Main Class
    Samurai Lv 70
    Day 2 with this problem.
    I'm still unable to play this game because of constant 2002 errors and freezing.
    (1)

  8. #8
    Player
    Avatar de GunnarBerwerf
    Inscrit
    octobre 2013
    Messages
    37
    Character
    Gunnar Berwerf
    World
    Siren
    Main Class
    Guerrier Lv 70
    Have you tried dx9 ?
    (0)

  9. #9
    Player
    Avatar de Ariwen
    Inscrit
    juillet 2015
    Messages
    8
    Character
    Cala Lily
    World
    Leviathan
    Main Class
    Archer Lv 50
    Since latest patch I have not been able to get into the game. Waited over two hours yesterday to talk to someone on technical support, they said it is a lobby issue, just keep trying..

    Here is what is happening:
    Connect to data center, (see the wheel at the bottom right of page spinning)longer then usual time.
    Then I get black screen with this message:
    Lobby server connection has encountered an error. Click little box that say ok, it closes everything down.

    Rebooted computer, nothing changes.
    Rebooted modem, nothing happens.
    Rebooted both at same time, nothing happens.

    Day 2 and still cant log into the game!!
    Getting extremely frustrated that Support does not see this as a real problem for people.

    How many days until we see a fix??????????
    (0)

  10. #10
    Player
    Avatar de Cyclone
    Inscrit
    juillet 2015
    Lieu
    Ul' Dah
    Messages
    11
    Character
    Kokoza Koza
    World
    Brynhildr
    Main Class
    Samurai Lv 70
    Citation Envoyé par GunnarBerwerf Voir le message
    Have you tried dx9 ?
    Yes, I have.
    Both dx9 and dx11 have the same strange game crash effect.

    This constant 2002 error is getting rather annoying.
    (0)

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