So I have several issues I'm not sure what to do about. I'm a recent returnee (less then a week back).

Yesterday I was playing and accidently put all my money into the FC bank checking online and my FC is mostly inactive with the remaining active people not high enough rank to get my money back, is there some way to get it?

I put in a ticket ingame to the GM's after about 4 hours I got a copy paste answer that told me to check the FAQ, which I had done and did again it pulls up nothing. I put in a ticket saying I couldn't find anything on the FAQ to which 45 minutes later I got an identical response. I replied to the ticket asking if anybody was reading it and if so why do I keep getting the same response.... to which I got that same response a third time 10 minutes later.

Today I spent over an hour trying to log into the forums using the same password before it finally magically worked and I thought I'd check my account. Pulling up the history stuff it says the Heavensward CE bonus was early access to the Heavensward expansion and I should have gotten an e-mail saying I had access in the middle of the month. I didn't get an e-mail notifying me about the Heavensward expansion (That I preordered and forgot about months ago) until June 25th when I resubbed meaning I missed almost if not all of the expansion prerelease events and bonus access.

I also did not receive all my preorder or CE bonus items ingame (Digital Download) I'm missing my Circlet and Earings, my chocobo chick courier, my baron helm, and my wind up kain.

I went to the preorder page in an attempt to put in the cd key again in case I misapplied them last time I put them in but when I attempt to log in it simply takes me back to the page that tells me I have to log in...

What the He double hockey sticks is going on why am I having so many issues across the board and how the hell do I get them addressed with the ingame GM's being completely worthless??