This is an issue I'm sure none of us would like to experience and if I had to put myself in Fox's shoes, with the “support” of the Support Centre – and you didn't read the “jaw-dropping” preset e-mail they sent him – I'd be just as clueless.

Is the character's data corrupted? And the retainer's? What happened?

These are all questions I'd ask, and so far he didn't receive any real answer.

I wonder what Yoshi-P would say if someone had to translate this to him, as this is quite unacceptable (like I said, we just have to imagine if this had to happen to us)...

Well, I hope the problem will be fixed in time for 1.19 (or at least that he receives some answer, better than just waiting the passing days without knowing anything), so he'll be riding a chocobo with us on Bodhum.

Regards,

Cloudio Onizuka