Character stuck underneath the map

[Torreno]

Time: 2130 pst
Frequency: Every time I log in now
World name: Siren
Character name: Torreno Bolomir
NPC name:
Monster name:
Class/Level: White Mage 58
Party or solo: Solo
In-game time:
Area and coordinates: The Dravanian Hinterlands
Steps:
1. Walked into Dravanian Hinterlands
2. Fell through the map
3. Game disconnects after attempting to teleport to an Aetheryte crystal or using the Return function.
4. Now permanently stuck under the map.


Connection Specs
- Type of internet connection/provider: Military internet
- Modem maker/model number: Cisco

PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
SYSTEM_CPU Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS Ver A09 1.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 4020.492MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 8039.191MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 187.789GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Mobility Radeon HD 5000
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x68C0)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1014.824 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1754.246 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1333
SYSTEM_GRAPHICS_DRIVER_DATE 11/21/2014 11:44:20 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Turtle Beach P12)
SYSTEM_SOUND_DEVICE_ID {0F5BC9F7-8ECF-4508-A547-5788F1F40959}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 7:40:58 PM
SYSTEM_SOUND 2 (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {402C414B-30E3-4570-8895-7804808F4135}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6241.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/16/2009 6:49:02 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F53EC4E0-8ED4-11E4-8002444553540000}
SYSTEM_INPUT_NAME Microsoft eHome Infrared Transceiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F541D220-8ED4-11E4-8004444553540000}
SYSTEM_INPUT_NAME Microsoft eHome Infrared Transceiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F54358C0-8ED4-11E4-8006444553540000}
SYSTEM_INPUT_NAME Microsoft eHome Infrared Transceiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F544DF60-8ED4-11E4-8008444553540000}
SYSTEM_INPUT_NAME Microsoft eHome Infrared Transceiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {81CC92E0-B462-11E4-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Call of Duty Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86E448E0-B462-11E4-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Call of Duty Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B29CC90-C838-11E4-8001444553540000}
SYSTEM_INPUT_NAME Turtle Beach P12
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B29F3A0-C838-11E4-8002444553540000}
SYSTEM_INPUT_NAME Turtle Beach P12
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: Alienware M15X
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Google Chrome
- Internet Explorer Version: 10

This has actually happened a few times before in other maps, but normally I can fly straight up on my mount to get back out when it has happened before. Not the case for Dravanian Hinterlands where I zoned in for the first time, unable to fly yet. My character fell through the map and is now stuck underneath. I am unable to fly back out because I havent unlocked that yet for this map. Trying to teleport to an aetheryte crystal gives me an Invalid Target error message and after about 1 minute my game crashes to the windows desktop. Any help would be greatly appreciated!