Quote Originally Posted by Hito-Shura View Post
Being snarky was not my intention. I wanted to put weight on my request as I felt I was losing her but it was ignored like all the other messages I sent her you show that I was concerned for her well being. Snarky or not though, her reply was truly unprofessional. I could have been much worst than that and I am sure she endured much more aswell during this troublesome day of extra work.
Ya what you said wasn't bad but I was reading from her perspective. Like you said she probably dealt with alot worse today. I read it like a backhanded compliment like "you look great in that dress it doesn't make you look nearly as fat". She saw it, rolled her eyes and said to herself here we go again. Though I'm probably just projecting too much of myself onto it since id be a terrible customer service rep. Just forget i put my 2 cents in.

If i was in your position I'd be ticked off too and would have been alot ruder about it.