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  1. 06-28-2015 09:02 AM #1
    Auni
    Player
    Auni's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Auni Mithorn
    World
    Cactuar
    Main Class
    Miner Lv 58
    No access to Heavensward without the physical copy that I preorder.... Which I cant pick up for another 3 weeks, Character stuck in a new area so cant even log on.
    Technical support made me wait 2 hours for live chat and when I'm next in queue I get a message saying "There are no agents available to chat with you right now. Please try again later" and got kicked from Queue. has to be a joke a really bad joke.
    Sent them picture of the purchase maybe they will send a temporary code maybe they wont, but don't worry SE my subscription is already paid and so is my Heavensward copy...
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  2. 06-28-2015 10:05 AM #2
    Lexiel
    Player
    Lexiel's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    52
    Character
    Linette Noir
    World
    Coeurl
    Main Class
    Dark Knight Lv 70
    Quote Originally Posted by Auni View Post
    No access to Heavensward without the physical copy that I preorder.... Which I cant pick up for another 3 weeks, Character stuck in a new area so cant even log on.
    Technical support made me wait 2 hours for live chat and when I'm next in queue I get a message saying "There are no agents available to chat with you right now. Please try again later" and got kicked from Queue. has to be a joke a really bad joke.
    Sent them picture of the purchase maybe they will send a temporary code maybe they wont, but don't worry SE my subscription is already paid and so is my Heavensward copy...
    Same here.
    I was able to get into the live chat but the agent said they couldn't help me, told me to send a ticket to SE Store (where I bought my physical copy that haven't arrived yet) and maybe they could help me and then kicked me from the chat.
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  3. 06-28-2015 02:11 PM #3
    BrickRockhard
    Player
    BrickRockhard's Avatar
    Join Date
    Jun 2015
    Posts
    1
    Character
    Brick Rockhard
    World
    Balmung
    Main Class
    White Mage Lv 50
    "Your FINAL FANTASY XIV: Heavensward digital keys‏"

    This was the subject line of the email with my code. For me I received it on 6/23
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  4. 06-28-2015 02:39 PM #4
    Oxidine
    Player
    Oxidine's Avatar
    Join Date
    Jun 2013
    Posts
    22
    Character
    Oxidine Altios
    World
    Balmung
    Main Class
    Astrologian Lv 54
    Quote Originally Posted by BrickRockhard View Post
    "Your FINAL FANTASY XIV: Heavensward digital keys‏"

    This was the subject line of the email with my code. For me I received it on 6/23
    I have no such email.
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