Results 1 to 8 of 8
  1. #1
    Player
    kuikui's Avatar
    Join Date
    Aug 2013
    Posts
    117
    Character
    Qui'qui Snafkin
    World
    Faerie
    Main Class
    Summoner Lv 60

    WTF is this? re enter registration code? Now I'm locked out of the game.

    I bought HS plus early access. I entered my codes, and began playing on day one of early access. This morning I get a prompt at the log in to register my HS code. If I choose the register later option, I get to the character log in and guess what? Locked out. It says to install a copy of HW.

    When I go back and try to re enter my HS registration code, it tells me the code has already been registered. My mog station account says I have HS.
    (0)

  2. #2
    Player
    Felis's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    12,287
    Character
    Skadi Felis
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    early access have ended today. You need now the code from the game box, not the ea code.
    If you bought the PC digital version you should get the code with an email.
    (0)

  3. #3
    Player
    Monty's Avatar
    Join Date
    Mar 2011
    Posts
    101
    Character
    Montsegur Octavarium
    World
    Balmung
    Main Class
    Archer Lv 50
    Yup, you needed to enter 2 codes to get full access to the game. There's a box that tells you you've registered for early access heavensward and lower there's another that shows you which versions you have. Collectors, PS4, Windows, etc. That needs to be marked off too. If you have the boxed version, codes in there somewhere. If you ordered digitally, should of come in an e-mail. In my case Greenmangaming sent me one when I paid initially and another the day before launch.
    (0)

  4. #4
    Player
    kuikui's Avatar
    Join Date
    Aug 2013
    Posts
    117
    Character
    Qui'qui Snafkin
    World
    Faerie
    Main Class
    Summoner Lv 60
    I ordered the digital version. All I got was an 18 digit code that I entered on the mog station/HS site that gave me a 20 digit code to receive the in-game items. From then until now I have not received any more codes. SE sent me a reminder about early access with the bonus code (which I already entered). Now, when I go back to HS site, it will not allow me to enter any codes. it says I have already purchased HS and redeemed the bonus code. So, even if I had another code somewhere, there is no where I can register it that I can find.
    (0)

  5. #5
    Player
    Tyrphis's Avatar
    Join Date
    Jun 2015
    Posts
    5
    Character
    Arkady Rygar
    World
    Famfrit
    Main Class
    Lancer Lv 31
    get on your square enix account and then click the purchases button from there where is shows heavensword go to the download column and click view that should get you the code you need to punch in it did for me at least.
    (0)

  6. #6
    Player
    Felis's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    12,287
    Character
    Skadi Felis
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    Check if you really don't got another email from square in the last days. Also check spam filter.

    i have also preordered the digital version from SE shop (eu), and got the email with the real game code at the 23rd
    (1)
    Last edited by Felis; 06-27-2015 at 10:27 PM.

  7. #7
    Player
    kuikui's Avatar
    Join Date
    Aug 2013
    Posts
    117
    Character
    Qui'qui Snafkin
    World
    Faerie
    Main Class
    Summoner Lv 60
    Ugh, thanks for the help. My wife had ordered our copies and neglected to tell me about that step when registering so I thought I had it done. I had to wake her up to get the code. hehe sweet revenge!
    (2)

  8. #8
    Player
    NeoJason's Avatar
    Join Date
    Feb 2013
    Posts
    35
    Character
    Jason Xlv
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    i have same issue but my orders at the store say "Pending" wtf this mean?
    (0)