I tried to log on and it says that I need to register the expansion. I go back and find the 20 digit code and enter it into the mogstation under EXPANSION KEY

It says I have already registered this product but when I log on there is no Heavensward. I see others are having this issue. I have not seen a response from the the Square Enix team. Has anyone? Also what could I be doing wrong in this registration process?

Thank you.