Guess what? I just wrote up a post about how for hours the game wouldn't let me hire 6 additional retainers I subbed for even after being off game for a time. Kept saying I could only hire 6 (and I was charged for 6. Then I was wondering why I got charged for 6 (or $12 if the first 2 have always been free). Then I got confused that in this forum it said the first 2 additional listed in mog station are the first and second retainer in game as well which did not make sense for pre-HW. Then I got confused yet again in this forum :P that 2 additional retainers are now free. In fact, I still have no idea what's going on. But..!
I selected 6 additional retainer option and was charged $12. Why 6? Because my husband thought we could have a maximum of 6 retainers and there were sites that said we could have maximum of 8 and I was curious.
However- at first I was just going to select 2 additional retainer option and it indeed said 0 Crysta at first which sounded like they did add 2 retainers free. Then at last step it all the sudden said I needed Crysta. (yay?) So if someone perhaps used a debit card and it said $0 charge - double check if you did get charged in the end. If not - awesome for you. When my husband selected same option for 2 additional - it said he owed $4 right at beginning whereas mine said $0.
So: end of story : after a few hours, I indeed was told I could hire a maximum of 8 retainers. I also paid $12 total for the option 6 additional retainers. Hope that clears up any confusion for anyone else. So it goes:
In Game Retainer 1 & 2 are hired In Game only. They are not part of Mog Station as a previous poster mentioned.
In Mog Station - Additional Retainer 1 = In game retainer 3
In Mog Station - Additional Retainer 2 = In game retainer 4
In Mog Station - Additional Retainer 3 = In game retainer 5
In Mog Station - Additional Retainer 4 = In game retainer 6
In Mog Station - Additional Retainer 5 = In game retainer 7
In Mog Station - Additional Retainer 6 = In game retainer 8
Edit : When I said I wrote up a long post, I'm referring to all that I had previously typed up (and deleted now) asking about being charged $12 for my 6 additional retainer option I selected - and retainer vocate told me all day that I could only have 6 retainers in employ (total). This would have been a mistake if I'd been charged for 6 and only 6 total allowed in game since first 2 have always been there with a subscription.

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