dx11 crashing?

[RuntimeFatalerror]

I hope this is of some help, I noticed one thing many of you have in common. Win8, DX11 and GTX900 series.

I'm using Win7, DX11 and GTX Titans in surround, nvidia driver version 347.52. Game works fine with detail (HBAO off, tessellation normal, shadows down) toned down in surround and in 1440P res, I can run it in max details, Here is a few thing I noticed.

It doesn't like Afterburner, I'm guessing it doesn't like EVGA Precision and the like either. Turn off !!

I tried using latest driver 353.30, ran horribly and crashed BSOD twice in 30 minutes. Use a older driver.

Turn off all overlay features if you are using display fusion, most games does not like overlay apart from Steam's.

DX9 runs fine in both window and fullscreen mode, DX11 however likes to run in fullscreen and actually performs better.

[GunnarBerwerf]

OK the update this morning still didnt solve the crashes. but at least its not a black screen to me , the app just crash now. Im really frustrated and annoyed with this... because it only happens with this game and nothing else!!

Edit: and btw the benchmark works fine and never crashes >.> , 11500 score too.

[sucht]

I'm quite new to Final Fantasy XIV and have more or less the same Problem, i start ffxivboot.exe turn on DX11 then i fill in my user id and password click on start and get an APPCRASH:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: ffxiv_dx11.exe
Anwendungsversion: 1.0.0.0
Anwendungszeitstempel: 558e0e6d
Fehlermodulname: ffxiv_dx11.exe
Fehlermodulversion: 1.0.0.0
Fehlermodulzeitstempel: 558e0e6d
Ausnahmecode: c0000005
Ausnahmeoffset: 00000000000089d4
Betriebsystemversion: 6.3.9600.2.0.0.256.4
Gebietsschema-ID: 1031
Zusatzinformation 1: 5696
Zusatzinformation 2: 569669062c115b0629f04d1397c4549f
Zusatzinformation 3: 4bad
Zusatzinformation 4: 4badcb915d96381d49255a3ee3e66917

and this is the sysinfo from ffxivsysinfo.exe:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\blaH\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8.1 Enterprise 64-Bit-Version (6.2, Build 9200) (9600.winblue_r9.150322-1500)
SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 06/01/15 15:05:52 Ver: 04.06.05
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 8143.125MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9423.125MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 148.702GB SYSTEM_FREEDISC_SPACE 32.874GB
SYSTEM_STORAGE S:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 149.047GB SYSTEM_FREEDISC_SPACE 82.624GB
SYSTEM_STORAGE X:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.512GB SYSTEM_FREEDISC_SPACE 1286.517GB
SYSTEM_STORAGE Y:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 43.895GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 50.813GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 973.434 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5330
SYSTEM_GRAPHICS_DRIVER_DATE 17.06.2015 11:10:27
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (ASUS Xonar Essence STX Audio Device)
SYSTEM_SOUND_DEVICE_ID {AC77FD39-E519-46D3-AD1B-8E6E95A038DB}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.0008
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 11.12.2013 11:09:46
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
dx11 crashing? - Page 5 - Pale Moon
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Windows\SysWOW64\rundll32.exe 00000EDC
X:\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000A7C

the funny thing is, sometimes it works... but yeah most of the Time not

[Shinsei]

I lied the issue is still happening.. :/ But less often.

[Makou]

Anything new pop up for anyone? This is happening on my PC when I play Tomb Raider. Same crash, same way. but other pC games work fine.

[KisaiTenshi]

Try turning off:
MSI Afterburner (or Anything that is based off of Rivatuner)
Raptr
GeForce Experience

Basically all these programs hook into the graphics system to display overlays or capture video.

Failing that upgrade the C++ runtime:
https://www.microsoft.com/en-us/down....aspx?id=26999
Specifically you need both the x86 and the x64

[GunnarBerwerf]

Failing that upgrade the C++ runtime:
https://www.microsoft.com/en-us/down....aspx?id=26999
Specifically you need both the x86 and the x64

Actually i would say to upgrade/repair all the Microsoft Visual C++ Redistributable Packages u have on your pc, you can check wich ones you have in Control Panel > Programs And features (win 8,1) , check them in the list there and go to microsoft download site.

After installing an intel driver update that had a vc redist on it , i was getting crash at launch, i repaired my redists and my problems were gone.

[Merylx]

Actually i would say to upgrade/repair all the Microsoft Visual C++ Redistributable Packages u have on your pc, you can check wich ones you have in Control Panel > Programs And features (win 8,1) , check them in the list there and go to microsoft download site.

After installing an intel driver update that had a vc redist on it , i was getting crash at launch, i repaired my redists and my problems were gone.

Really happy to hear your issue have been resolved mate! I know you and I have had an awful week with all these crashes!

Looks like we're both good.

[KisaiTenshi]

Actually i would say to upgrade/repair all the Microsoft Visual C++ Redistributable Packages u have on your pc, you can check wich ones you have in Control Panel > Programs And features (win 8,1) , check them in the list there and go to microsoft download site.

After installing an intel driver update that had a vc redist on it , i was getting crash at launch, i repaired my redists and my problems were gone.

I specifically mentioned the 2010 CRT, because that was what I specificly uninstalled, installed an older version (to install the DX10 SDK) and FFXIV would crash at launch, and then installed the 2010 again and it worked.

Now... I want to mention one other detail that is also consistant with your story. I also updated the Intel graphics driver (the onboard driver i7-4770 non-K) which means it ~could~ be the enumeration of the GPU's that's the actual crash trigger. But again, I did this to try and resolve OBS's Quicksync issues, so it's a bit of a catch-22. Either updating the GPU "fixed the problem" but caused another with the CRT, or updating the CRT fixed a problem caused by updating the GPU driver.

[GunnarBerwerf]

Really happy to hear your issue have been resolved mate! I know you and I have had an awful week with all these crashes!

Looks like we're both good.

thx mate, it was really tiring to troubleshoot this. Hope our findings help others too.

I specifically mentioned the 2010 CRT, because that was what I specificly uninstalled, installed an older version (to install the DX10 SDK) and FFXIV would crash at launch, and then installed the 2010 again and it worked.

Now... I want to mention one other detail that is also consistant with your story. I also updated the Intel graphics driver (the onboard driver i7-4770 non-K) which means it ~could~ be the enumeration of the GPU's that's the actual crash trigger. But again, I did this to try and resolve OBS's Quicksync issues, so it's a bit of a catch-22. Either updating the GPU "fixed the problem" but caused another with the CRT, or updating the CRT fixed a problem caused by updating the GPU driver.

Thats true, i mentioned to repair/reinstall all of them that you have on ur machine just to be sure, it doesnt hurt :O

I still crash with tesselation on max tho, so i think the real villain is how they implemented it. Im running everything on max except tesselation, wich is on normal, windowed borderless and with overlays. No crashs at all for 2-3 days already.

Im running an EVGA 980ti SC+ with ACX 2.0+ backplate edition, and thank god i dont have troubles anymore, didnt want to change this card i love it, 60 fps on a S rank with all the server on your screen is pretty nice :O

353.38 drivers btw