Just tried re-entering my card information in case it needed to be updated or something. I got error 601 and nothing I do solves this. I can't pay with Crysta and I have no way of getting back the retainers I had on my account. This is extremely frustrating because of the gear and things I had stored in my retainers and have no way of accessing any of the items or gil stored in them. I would very much like a response because I don't know what else I can do, and I can't buy any additional retainers because of the same problem. There are no problems with my bank account or card either as I have used it recently with no issue. Any official response to this would be fantastic.