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  1. #11
    Player
    InGameName's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    5
    Character
    Light Aeterna
    World
    Cactuar
    Main Class
    Machinist Lv 56
    Count me in as another Maritimer with this same issue. I actually buckled down and bought a digital edition just so I could play come Saturday. I spent 5 hours trying to reach customer support only to be told there's nothing they could do, that they couldn't extend my early access for any reason, nor could they just cancel my order and give me a refund. It really burns me to give more money to them after this but MUH DRAGONS.

    USPS and Canada Post were also of no help and neither could tell me what was going on or why my package went from Montreal to Miami. USPS' actual response was just "I don't know, call Canada Post," and Canada Post's reply was essentially "Maybe it was a glitch?" with assurances I'd get a phone call if it had been sent back due to customs, but I never received any such phone call.

    At this point, because I now have the digital game, I spent $150 for an art book I may never get...
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    Last edited by InGameName; 06-26-2015 at 10:47 AM. Reason: Added more detail.