She'll be able to play till at least Saturday, but I'm in the same damn boat.

My Physical PC Collector's Edition for Heavensward was marked unclaimed return to sender on the 23rd at 12:13pm MDT. I didn't find out till 6 hours later, at which point I called my local USPS and found out they didn't know where the package was, or if it had actually been sent back yet. They're still trying to find out what happen.