This is literally the only community in an MMO I've seen that wants updates on behind the scene stuff. They already stated they're working on it.

None of you will be happy with a response like: "We're still working on it" or "It's being worked on", because then you'll beg for a date when it will be finished and get pissed and spam the forums asking why they can't give a date. It happens with pretty much everything else.

They gave the update they're working on not only the servers but the engine -- They even stated when they have info to share they will, clearly they have no info to share about this yet because I'm pretty sure they know players care more for game content and for the most part, we do. Hell even Web hosts that have server issues can never give an exact time frame on when it will be resolved and it could be sooner or later than expected -- Giving a time frame is bad because as proven with Patches, if they miss it you people go into a frenzy.