Game crashes in X11 mode when closing game.

[Gamlen]

So, I have a computer that has DirectX 11. Don't know if there is an update that I need or what, but whenever I exit out of FFXIV with DirectX 11 enabled, the game will stop responding and I will have to open task manager to force-close the program.

This happens when I close the program manually or when it is forced to close (like when getting into the lobby character screen times out. Error 5006 or 2002) I have tried it with DirectX 9 enabled instead and the game does not crash.

[maja6791]

I'm having the same issue.

[illutian]

Got further than I did.

My game crashes ("Not Responding" level) when ever I get a Load screen.

Tried to teleport from Limsa to Gridania and crashed at zone loading screen...relogged crashed at zone loading screen.

Went back to DX9, and now I'm sitting in Gridania.

System Information
------------------
Time of this report: 6/20/2015, 12:16:23
       Machine name: SERENA
   Operating System: Windows 8.1 Pro with Media Center 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)
           Language: English (Regional Setting: English)
System Manufacturer: OEM
       System Model: OEM
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 12288MB RAM
Available OS Memory: 12280MB RAM
          Page File: 8509MB used, 9913MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.17415 64bit Unicode

((Bolded and Underlined the important part))

[Aeternal]

Same issue for me. Every single time I exit the game. No other issues.

[Bentozzi]

Game working fine in dx 9 mode, but dx11 is unplayable.

[Magictrix]

Same problem.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument E:\_SSD\User\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride 192.168.*.*;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/24/10 12:23:42 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 12268.398MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 439.453GB SYSTEM_FREEDISC_SPACE 110.192GB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 342.182GB SYSTEM_FREEDISC_SPACE 195.611GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.568GB SYSTEM_FREEDISC_SPACE 63.762GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 400.002GB SYSTEM_FREEDISC_SPACE 94.079GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 585.580GB
SYSTEM_STORAGE L:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 492.822GB SYSTEM_FREEDISC_SPACE 302.998GB
SYSTEM_STORAGE N:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 916.771GB SYSTEM_FREEDISC_SPACE 191.557GB
SYSTEM_STORAGE O:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 10.000GB SYSTEM_FREEDISC_SPACE 5.186GB
SYSTEM_STORAGE P:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1.999GB SYSTEM_FREEDISC_SPACE 1.752GB
SYSTEM_STORAGE R:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 916.771GB SYSTEM_FREEDISC_SPACE 191.557GB
SYSTEM_STORAGE W:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 91.543GB SYSTEM_FREEDISC_SPACE 55.646GB
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SYSTEM_STORAGE Z:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 186.816GB SYSTEM_FREEDISC_SPACE 176.315GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 5700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x68B8)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2024.602 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2071.336 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
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SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1247
SYSTEM_GRAPHICS_DRIVER_DATE 12/6/2013 5:01:52 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon HD 5700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x68B8)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2024.602 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2071.336 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
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SYSTEM_GRAPHICS_DRIVER_DATE 12/6/2013 5:01:52 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND CABLE Input (2- VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {C9B49581-9CB6-4CE8-9D82-4B8F533FEB59}
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/17/2014 12:11:04 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {3ECFC06A-D9FB-465F-AD2A-AD350DB7180F}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 10:23:47 PM
SYSTEM_SOUND AMD HDMI Output (2- AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {BE6FE546-6BA4-4736-A804-BEEB31AF2AB3}
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SYSTEM_INPUT {1ED19290-C029-11E3-8005444553540000}
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SYSTEM_INPUT {1ED207C0-C029-11E3-8008444553540000}
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SYSTEM_INPUT {1ED22ED0-C029-11E3-8009444553540000}
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1ED22ED0-C029-11E3-800A444553540000}
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SYSTEM_INPUT {1ED22ED0-C029-11E3-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1ED255E0-C029-11E3-800C444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1ED27CF0-C029-11E3-800D444553540000}
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {81F73920-F06A-11E4-8003444553540000}
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {81F82380-F06A-11E4-800C444553540000}
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SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 15 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game crashes in X11 mode when closing game. - Google Chrome
SCP DS3 Monitor
AMD:CCC-AEMCapturingWindow
Audio Repeater (Kernel Streaming) 1.82


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe 00001930
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 000011A0
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000010D8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001348
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 0000129C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001968
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001EC4

[Tusembobel]

I use R9290X and been having same problem under DX11. But today I installed 15.6 beta driver, which they are getting ready for new Bats game, [last stable omega is half-year outdated] and so far it's not crashing on exiting the game. I hope it was a solution for me.

[Axzeriuth]

I'm having the same issue. I installed the latest graphics driver to be safe but it hasn't resolved the crashes.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\Axzer\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU	Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS	BIOS Date: 06/03/14 19:28:38 Ver: 20.05
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SYSTEM_VIRTUAL_MEMORY	2047.875MB
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SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.511GB    SYSTEM_FREEDISC_SPACE 436.989GB
SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.480GB    SYSTEM_FREEDISC_SPACE 129.604GB
SYSTEM_STORAGE	G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.480GB    SYSTEM_FREEDISC_SPACE 362.650GB
SYSTEM_DIRECTX_VERSION	DirectX 11
SYSTEM_GRAPHICS	NVIDIA GeForce GTX 660 Ti
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	GeForce GTX 660 Ti
SYSTEM_GRAPHICS_MAKER	NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM	2048.309 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION	10.18.0013.5330
SYSTEM_GRAPHICS_DRIVER_DATE	17/06/2015 7:10:27 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{1017992C-0952-43B9-AEF4-A461E1270634}
SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION	6.00.0001.6971
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	16/07/2013 10:14:12 PM
SYSTEM_SOUND	S24C350-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{09C6B433-6835-4746-8C04-79213A81BB9B}
SYSTEM_SOUND_DEVICE_NAME	nvhda64v.sys
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SYSTEM_SOUND_DRIVER_DATE	17/06/2015 7:10:27 PM
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{76EC0E80-DAF2-11E4-8001444553540000}
SYSTEM_INPUT_NAME	Gaming Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{76EC83B0-DAF2-11E4-8002444553540000}
SYSTEM_INPUT_NAME	Razer Naga Hex
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{76ECD1D0-DAF2-11E4-8003444553540000}
SYSTEM_INPUT_NAME	Razer Naga Hex
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0

[Bentozzi]

Same issue here, owner of r9 285.

[axman101]

Same issue for me as well. I have an NVIDIA 980m. Any help is appreciated