Full Access code for Heavensward

[Narmo]

I also got a respons from my retailer with the code to fully upgrade my account now.

You could always use the support ticket thingie, and get in contact with SE if you don't wanna wait Y'shtora, maybe they could shed some light over your issue a bit earlier at least.

[XandriaYuki]

Because of this issue, i probably won't pre-order anymore in the future. ill just buy the expansion when it launches officially

[XandriaYuki]

this is what i get from square enix customer service

Dear Customer,

Thank you for contacting the Square Enix Support Centre.


We are sorry to hear that you are experiencing issues with FFXIV: Heavensward.

Please provide your Square Enix Store order number (SEE-STORE-XXXXXX) and email address on your Store account, and we will be happy to provide you with your Heavensward code.

If you have any further queries, please do not hesitate to contact us again. We apologise for any inconvenience.
Kind regards,

The Square Enix Support Centre team

Thank you again for contacting us and for your interest in Square Enix products!
More help and information is available at the Square Enix Support Centre website.
http://support.eu.square-enix.com/

i guess u can still get teh code even if u lost it. good luck everyone