G2play, anyone bought pre-purchase edition from here?

[Moods]

So yeah in a bit of a pickle, i bought the Pre-purchase edition from g2play, got a 20 digit key for Early Access and thats it, asked them about retail key, they claim i only get one key, Heavensward is not shown as registered on my account, only Early Access.

Not sure what to do, anyone else have this issue?

[Molnaris]

Ordered from G2Play too, really hope that they'll follow through and send a second key......we'll see today, i guess.

[Moods]

Ordered from G2Play too, really hope that they'll follow through and send a second key......we'll see today, i guess.

Yea it worries me, cause support basicly just told me my purchase only contained the one key and that my order was completed.

[Molnaris]

Just sent a ticket myself, now waiting for a response.

[Lyaha]

Send out a ticket yesterday, their response:

Dear Customer,
Thank for your message. You will receive your key on the release day which is mentioned on the product page.
Your patience is highly appreciated.
Best Regards,
Bobby

We'll probably get it later today.

[Molnaris]

Send out a ticket yesterday, their response:



We'll probably get it later today.

Let's hope so, thanks for the slight reassurance.

[Moods]

Send out a ticket yesterday, their response:



We'll probably get it later today.

Did you buy the preorder or the prepurchase edition, cause according to them theres a difference.

[Lyaha]

Did you buy the preorder or the prepurchase edition, cause according to them theres a difference.

prepurchase

[Lexxuk]

So, g2play, they are a company that sells less than legit keys, which have been known to be deleted by the rights holder on Steam (L4D for instance), so you better hope the keys they provide this time are 100% legit, else...........

[Moods]

So, g2play, they are a company that sells less than legit keys, which have been known to be deleted by the rights holder on Steam (L4D for instance), so you better hope the keys they provide this time are 100% legit, else...........

Been using them for years without issue, but i've heard the stories, just sucks if this is the one time i run into those.