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Thread: DX11 Crashing?

  1. #11
    Player
    Akira's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    400
    Character
    Akira Torytomi
    World
    Balmung
    Main Class
    Reaper Lv 90
    i have the 980 and have only experianced one crash since start of EA
    (0)
    i7 12700k/EVGA RTX 3080 Ti FTW3 Ultra

  2. #12
    Player
    alibutterfly's Avatar
    Join Date
    Apr 2014
    Posts
    55
    Character
    Aniramil Edlothia
    World
    Behemoth
    Main Class
    Bard Lv 100
    I also have a GTX 970 and have been crashing in DX11. I was excited to try it out in DX11 as soon as early access was available, but within several hours of playing, my screen went totally black but the sound continued - nothing could recover my display, no matter what I tried - I couldn't alt/tab to another window, I couldn't ctrl/alt/del to bring up the task manager to close FFXIV, nothing was responsive. Ultimately I had to do a hard shutdown to fix it. After that I tried launching in DX11 again, but this time after a shorter window of time, the program errored out and closed on its own (at least it didn't lock my whole system this time).

    I was running it on the most current drivers at the time - so I think that was 353.06 (a new driver has since come out which I just applied this morning but have not tried playing with yet - 353.30). I’m on Windows 8.1.

    Dropping the client back down to DX9 has resulted in a stable experience again, so I'm pretty sure it's not my hardware (i.e., I'm pretty sure it's a driver issue).

    Would sure be nice if there was a fix for this though :-( I want to enjoy the graphics at the highest level that my machine is capable of presenting - having just built my machine a few months ago, it should be no problem for the hardware to handle the requirements, but when the drivers won't play nice, well...
    (2)

  3. #13
    Player
    Keefer's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Lias Scifo
    World
    Balmung
    Main Class
    Arcanist Lv 60
    Using GTX 960 and I have experienced two crashes so far. The game would just suddenly freeze and only a hard reset will work.

    I'm using Windows 10 and a beta driver so that might have been the cause.
    (1)

  4. #14
    Player
    RinaInverse's Avatar
    Join Date
    Jun 2015
    Posts
    3
    Character
    Rina Inverse
    World
    Ultros
    Main Class
    Black Mage Lv 60
    I have an EVGA Nvidia 960 and when running DirectX 11 and closing the game, it never closes properly, stays in a black screen and I have to go to the task manager to force close the game. I get the "The program stopped working" notice.
    Drivers are all updated, and I have no problems while I play, but I've been only able to close the game properly once. I'm on Windows 7 btw.

    I wonder if it's really an Nvidia graphic cards thing, or something with the client itself.
    (0)

  5. #15
    Player
    iced00d's Avatar
    Join Date
    Nov 2014
    Posts
    2
    Character
    Ludewicus Warchewer
    World
    Lamia
    Main Class
    Lancer Lv 60
    Just to add, same here on both desktop ( 2x - GTX 760 FTW) and my laptop (GTX 980m). Since using DX11, I'll crash randomly and/or while in dungeons.......
    (0)

  6. #16
    Player
    Seig345's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    995
    Character
    Seigyoku Cypher
    World
    Sargatanas
    Main Class
    White Mage Lv 66
    I haven't had any crashes mid-game yet. That thing where the game "has stopped working" when I quit though, it's been doing that to me since well before the DX11 client hit.
    (0)
    "Ul'dah can keep their dusty markets, and their streets paved in silver and gold.
    Limsa Lominsa keep your pirates, and your ships covered in musty mold.
    My loyalty lies with Gridania, with the Moogles and the tree spirits of old." -The Forky Conjurer

  7. #17
    Player
    Chambers's Avatar
    Join Date
    Sep 2013
    Posts
    224
    Character
    The Liar
    World
    Goblin
    Main Class
    Dark Knight Lv 60
    I've only crashed a couple times when taking random screenshots.
    (0)

  8. #18
    Player
    Yeul's Avatar
    Join Date
    Nov 2014
    Posts
    44
    Character
    Shin Ayumi
    World
    Exodus
    Main Class
    Ninja Lv 90
    It's not just Nvidia, i have an AMD 290x and just when i exit the game it goes to a black screen, but only in this time, not when i'm playing.
    (1)

  9. #19
    Player
    Frost_Trunks's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    234
    Character
    Frost Trunks
    World
    Leviathan
    Main Class
    Lancer Lv 80
    Quote Originally Posted by alibutterfly View Post
    but within several hours of playing, my screen went totally black but the sound continued - nothing could recover my display, no matter what I tried - I couldn't alt/tab to another window, I couldn't ctrl/alt/del to bring up the task manager to close FFXIV, nothing was responsive.
    This is similar to what I have had happen. This has happened twice that I can remember, but I was always able to get out of the game. I have the most up to date drivers as of last night, although somebody mentioned new ones came out today.

    Quote Originally Posted by Sunako_Nakahara View Post
    driver version you are running. And do you have chrome running at the same time if so turn off hardware acceleration in chrome settings.
    I will give this a try as well. I do usually have Chrome Open
    (0)

  10. #20
    Player
    Endeleon's Avatar
    Join Date
    May 2015
    Location
    Eos
    Posts
    530
    Character
    Amethyst Loire
    World
    Faerie
    Main Class
    Paladin Lv 55
    I just switched back to DX9 because I always get that black screen when exiting DX11 client. The updated graphics ain't worth that bs.
    (0)

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