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  1. 06-23-2015 03:28 AM #1
    Blair1955
    Player
    Blair1955's Avatar
    Join Date
    Sep 2013
    Posts
    19
    Character
    Fouslor Ineess
    World
    Behemoth
    Main Class
    Gladiator Lv 50

    no product key for HW

    I pre ordered HeavensWard on 6th June and still have yet to receive my product key. I can’t access any of the new areas or I don’t have in game items that should have been with pre order. Waited well over an hr. with SE without any luck.. any suggestions, I’m playing on a PS4 thanks…
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  2. 06-23-2015 07:34 AM #2
    Aletta_Serpentia
    Player
    Aletta_Serpentia's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    42
    Character
    Aletta Serpentia
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    items wont be received until official launch, on 23rd IIRC. As far as you playing, I assume you received your pre-order code allowing you to play, but not being able to access new areas is strange. Have you completed 2.55 story line?
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  3. 06-23-2015 08:06 AM #3
    InfinityLibrarian
    Player
    InfinityLibrarian's Avatar
    Join Date
    Jan 2015
    Posts
    47
    Character
    Rum Chan
    World
    Balmung
    Main Class
    Arcanist Lv 63
    Similar issue. It states I do not have the game itself, but I can access all the content.
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