Hi,

Me and alot of others have an issue regarding our accounts.

When we played the trial version and became level 20 we bought the Early Purchase Bundle, this one: https://store.playstation.com/#!/en-...XIVAIOEA150000

But that didn't make our accounts "normal".

We are still trial accounts, why is that?

How do we resolve this?

It's a well known issue so please take care of it ASAP.

Im trying to reinstall the game once more but i doubt that will help.

Do we need to wait for the trial account days to expire?