Final Fantasy XIV Early Purchase Bundle problem

[Aetharon]

It could simply be a case of this is how the bundle was supposed to work. I've heard mention elsewhere on the forum that the bundle might not give access to ARR outside of the trial until the official release date for Heavensward.

If that is true, as appears to be the case, it's a bloody stupid way to do things. Though it does mean that the issue 'should' be solved automatically at some point tomorrow, if all goes well.

[AriolaSWE]

It could simply be a case of this is how the bundle was supposed to work. I've heard mention elsewhere on the forum that the bundle might not give access to ARR outside of the trial until the official release date for Heavensward.

If that is true, as appears to be the case, it's a bloody stupid way to do things. Though it does mean that the issue 'should' be solved automatically at some point tomorrow, if all goes well.

True that, that World be so stupid but i guess i just have to wait and see.

Thx for the help though! <3

[Ryan_K007]

So I just got off the phone with a rep (after waiting over an hour). He says that PSN basically screwed up the wording and (I guess) the advertising of the bundle. Apparently people that buy the bundle do not get earlier access because we are buying ONE game, not technically the base game. Our time can only start on the June 23rd and it will automatically work. The people that already own the base game will then just purchase the expansion and they get early access. It rewards them for base already being a customer.

It is bs, but at least we know it is not something I am doing wrong. The Rep said that PSN messed up and it is creating issues. They are having a lot of calls about the bundle, and other issues too because it is Monday and expansion releases tomorrow.

We just have to wait, he guaranteed to me that it will kick in automatically tomorrow as long as servers are up.

[Ryan_K007]

It could simply be a case of this is how the bundle was supposed to work. I've heard mention elsewhere on the forum that the bundle might not give access to ARR outside of the trial until the official release date for Heavensward.

If that is true, as appears to be the case, it's a bloody stupid way to do things. Though it does mean that the issue 'should' be solved automatically at some point tomorrow, if all goes well.

Yep basically what the FFXIV rep on phone told me. Thanks.