Heavensward region issue

[Applestand]

I originally got FFXIV while living in the UK, and recently moved to Canada. Today I went and pre-ordered Heavensward, which it turns out won't even activate on my account because my region is set to EU. I had no idea it would even be an issue, but after doing a bit of research it seems that the whole moving regions thing has been a bit of an ongoing problem for people. But I haven't yet found anyone that's figured out a way to solve this problem. Anyone have any ideas? Aside from starting over on a North American account. Thanks.

[elemental10]

I had similar problem with my pre-order. Had to cancel it from Amazon after my early access code won't work. Amazon ships NA region, not EU region. My account is EU region so I have to buy HW EU region only.

This the link

Last question. If your account is EU, then you have to buy HW EU and so on.

[Applestand]

Thanks for the reply. So it looks like my only option now is to try to get a refund and then order the EU version somehow? So much for early access for me :/

[Applestand]

Bit of an update: So after going back and forth with customer support for a while, I was finally issued a refund and given a link to the Square EU store, which obviously doesn't let me order because I'm in Canada. I can't figure it out. I'm sure I'm not the only one experiencing this. Every search through discussions regarding this all turn up with no real solution. Not sure what to do.

[Kaedan]

There's a couple options, don't worry.

1) Use a VPN service set for EU. There are some free ones which aren't guaranteed to work, but the paid ones usually have a free trial so you shouldn't have to pay.
2) Buy from a 3rd party. I think GreenManGaming will sell you an EU version even if you're not in the EU. I'm sure there are others as well.
3) Get a friend from the EU to buy it for you and give you the registration codes.