2002 Errors for hours and hours on end 3 days in a row! Inexcusable

[Setsuya]

It's a 11:35 AM EST time here and I'm still having trouble logging on to Balmung or connecting to the data center. It took several tries. I feel bad for anyone who gets off at 4/5. They won't be able to log in at all. One of those people happen to be my fiance and he can't log in and play at ALL after he gets off work. I spent 4 hours trying to log in last night before finally just throwing in the towel and going to watch stuff on youtube.

[Brasher]

It's a 11:35 AM EST time here and I'm still having trouble logging on to Balmung or connecting to the data center. It took several tries. I feel bad for anyone who gets off at 4/5. They won't be able to log in at all. One of those people happen to be my fiance and he can't log in and play at ALL after he gets off work. I spent 4 hours trying to log in last night before finally just throwing in the towel and going to watch stuff on youtube.

Yeah, after 6 Central, I wasn't able to get in again until about 10:30. Hopefully, I can get when I get off work in 3 hours. If not, I just watch Hulu and keep trying until I get in. It's not a huge deal. It only gets me angry if I get in, and it disconnects me. THEN, I get pissed.

[GrayWolf]

This is exactly what happened when 2.0 (A Realm Reborn) early access started, and it only got incredibly worse during official launch. The lack of foresight here astounds me though, guess it won't be resolved, or addressed until they have got 200 pages of highly irritated customers wanting answers. Oh well, maybe by the time the next expansion hits the consumer they'll have learned a lesson in preparing for a launch.