2002 Errors for hours and hours on end 3 days in a row! Inexcusable

[Akakia]

Its easy to just say fix your issue first , you clearly have never worked in computing a day of your life or have never cared to even know how it works before you complain.
FF14 is one of the largest actual MMO and requires a lot of work when issues like this happens . They have to find the issue before they can even think about fixing it and something it just isnt as simple as just rebooting your PC or going to the store and replacing your busted CPU fan . This is a network issue that is probably caused by the overloading of player returning to the game with the expension coming . They clearly didnt expect to have such a success .

-snip-

No where did I say I expected this not to take time. But I'm sorry that when I see a promo in trying to get more people into their game, when they already know that a DC is having issues, it annoys me a little. If this was advertise before the issues then I won't have an issue. But I'm pretty sure this was 3 days ago, when they knew the DC(s) were having issues. I know MMOs first launches are funking. I've been through many. I don't expect perfect launches from anyone because I know that no one over plans on things it seems anymore. (Though I know this also takes money and I know no one really wants to over plan like I/players want them too lol.)
And if they do give us something then fine. I would be more happy if they came out right now and been like "Look we don't know an eta, but we have plans to give you guys x thing when it's fix!" SE is a big enough company they can give us some sort of update through out the days without pulling anyone away from actually fixing things.

I'm more upset that one DC has the 2 largest NA servers on it and that's why we are having issues. Like, why did they let this happen? And they said this was the cause of it. There are too many people signing in for mainly these two worlds. They know the issue and I know they are working on it. I'm glad they are. But they need to fix it before trying to get more people in. How do you think people are going to feel if they come back and can't get online? They aren't going to want to repay for this again.

All I'm saying is that they should fix something that is broken and that "coming back" players will feel before they promote it again. I know there are more things behind the door. And I know how network issues are. How server issues are. But there is things you should and shouldn't do. And I feel like an "Welcoming" event is one of the things you shouldn't do when your servers are being unstable.

It's like doing a re-grand opening of a store when one section of it is still being worked on and it just happens to hold two of your most popular selling items.