Template (Windows Version)

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time: 9:25pm EST 6/20/2015
Frequency: Always
World name: Faerie
Character name: Neri Feralheart
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: N/A
Steps:
1. Opened Software Security Token app on phone, received One-Time-Password
2. Attempted to log into FFXIV with my user name, password, and One-Time-Password. Received error "Invalid Password"
3. Logged into the Mog Station with the SAME EXACT user name, password, and One-Time-Password. Login worked successfully.
4. Attempted to log in with a new password. Received "Invalid Password."
5. Tried a few more times. Received "Because password entry has failed multiple times, you will not be able to log in for several minutes."
6. Got very upset.

Connection Specs
- Type of internet connection/provider: Verizon FiOS
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-
N/A
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version: