Consistent 90002 Errors

[Scylon]

So I am reaching out to the community to try and find an answer to this issue.

My GF and me play this game literally next to each other. Same connection (wired) both with decent PCs.

However while I can play with no issues at all, she is constantly suffering from 90002 drop outs. The game will run perfectly right up to the point it just drops her and locks her out till the character "logs out" which is usually about 5 minutes.

This seems to happen any where from every half an hour to an hour and a half. It can happen if she is in a dungeon, farming in the open world, in a personal instance, or even if she is just standing there doing nothing. Useing a VPN dosn't seem to change a thing as we have tried with and with out.

Also, this is the only game she seems to have issues on. every other MMO or regular game she plays she has 0 issues.

I would like to mention I have attemped to uninstall and reinstall the game, I have formated the whole PC and even bright a new video card.

Can any one help us?

PC Specs:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Claire\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
SYSTEM_CPU AMD A8-5600K APU with Radeon(tm) HD Graphics (4 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 08/19/13 14:25:30 Ver: 04.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8132.922MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16264.051MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 41.556GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 133.887GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 97.655GB SYSTEM_FREEDISC_SPACE 53.374GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.760GB SYSTEM_FREEDISC_SPACE 264.253GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 175.783GB SYSTEM_FREEDISC_SPACE 84.926GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 192.314GB SYSTEM_FREEDISC_SPACE 63.988GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4416
SYSTEM_GRAPHICS_DRIVER_DATE 19/09/2014 5:59:23 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0451D7D8-2821-4EA5-9F70-516AC64060E6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7443
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/02/2015 12:16:40 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D53212A3-CCBF-4C83-921C-8DCC1AED7E4F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7443
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/02/2015 12:16:40 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5D1231B0-FBEA-11E4-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G110
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5D12CDF0-FBEA-11E4-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G110
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5D12F500-FBEA-11E4-8003444553540000}
SYSTEM_INPUT_NAME G110 G-keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5D134320-FBEA-11E4-8004444553540000}
SYSTEM_INPUT_NAME G110 G-keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5D134320-FBEA-11E4-8005444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5D13B850-FBEA-11E4-8006444553540000}
SYSTEM_INPUT_NAME USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
System
FINAL FANTASY XIV


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Combined Community Codec Pack 2014-07-13
NVIDIA Stereoscopic 3D Driver
Steam
The Lord of the Rings Online™
Chivalry: Medieval Warfare
The Elder Scrolls III: Morrowind
The Elder Scrolls IV: Oblivion
ArcheAge
WTFast Gamers Private Network (GPN)
TERA
ARK: Survival Evolved
FINAL FANTASY VII
FINAL FANTASY VIII
TeamSpeak 3 Client
The Elder Scrolls Online
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
WTFast 3.5
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Google Chrome
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2894842v2)
Security Update for Microsoft .NET Framework 4 Extended (KB3037578)
OpenOffice 4.1.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Corporation
NVIDIA PhysX
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2894842v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2972106)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2972215)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2978125)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2979575v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB3023221)
Security Update for Microsoft .NET Framework 4 Client Profile (KB3032662)
Security Update for Microsoft .NET Framework 4 Client Profile (KB3037578)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000009A4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000EC8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000780
C:\Program Files (x86)\WTFast\WTFast.exe 000009E0

[Scylon]

ISP:
Bigpond, Australia Queensland

Type of Internet Connection:
Cable
Wired

Internet Connection Speed:
85mbp/s

Date & Time:
Baseicly every hour or less. some times longer some times less.

Frequency:
Always

Character Name:
Rosalie Thorne

World:
Tonberry

Area and Coordinates:
Anywhere

Party or Solo:
Both

NPC Name:
happens any where

Monster Name:
Happens anywhere

In-Game Time:
Random

Steps:
Listed in original post

[Scylon]

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