Launcher is using DX11, but have not tried DX9.

When I /shutdown, I get a blank screen. I have to CTRL+ALT+DEL to get the windows screen to come up, then get task manager going. Then an error message will appear.

I am running Windows 7 64-bit with all current updates.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\GamerGraham's PC\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
SYSTEM_CPU AMD FX(tm)-4100 Quad-Core Processor (4 CPUs), ~3.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 02/04/13 14:07:05 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16349.543MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32697.293MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 763.751GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 779.696GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 479.937GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 240.525GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 750 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 750 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1993.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.5306
SYSTEM_GRAPHICS_DRIVER_DATE 5/28/2015 2:04:11 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C686E8A4-5CE4-481C-952F-48B2728732F1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7474
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/24/2015 6:05:00 PM
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A8528444-6B13-4D5F-930F-95D833F66BB2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7474
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/24/2015 6:05:00 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BA2A64DC-92A3-448C-B254-A25296035587}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7474
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/24/2015 6:05:00 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE7B7250-07BB-11E5-8001444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE800630-07BB-11E5-8002444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE802D40-07BB-11E5-8003444553540000}
SYSTEM_INPUT_NAME G500s Laser Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE802D40-07BB-11E5-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE807B60-07BB-11E5-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE80A270-07BB-11E5-8006444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FE80A270-07BB-11E5-8007444553540000}
SYSTEM_INPUT_NAME Mass Storage Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Internet Explorer


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 18 ActiveX
Adobe Flash Player 17 NPAPI
Audacity 2.0.5
Microsoft Expression Blend 4
CDex extraction audio
Microsoft Expression Design 4
Dropbox
Microsoft Expression Encoder 4
Microsoft Expression Studio 4
FileZilla Client 3.11.0.1
Fraps (remove only)
Google Chrome
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
Corel AfterShot 2(64-bit)
FINAL FANTASY XI: Seekers of Adoulin
LAME v3.98.3 for Audacity
Mozilla Thunderbird 31.7.0 (x86 en-US)
Mozilla Maintenance Service
Norton Security Suite
NVIDIA Stereoscopic 3D Driver
PrintProjects
PunkBuster Services
Steam
Far Cry® 3
Borderlands: The Pre-Sequel
Borderlands 2
BioShock Infinite
Uplay
Microsoft Expression Web 4
Winamp
Windows 7 Codec Pack 4.1.0
Corel PaintShop Pro X7
Corel VideoStudio Pro X7
Microsoft Expression Encoder 4
Microsoft Expression Design 4
Dropbox Update Helper
CCC Help Turkish
MSI Fast Boot
The Weather Channel App
Setup
Corel PaintShop Pro X7
PSPPContent
PSPPHelp
IPM_PSP_COM
ICA
Microsoft Expression Blend SDK for Silverlight 4
CCC Help Danish
Microsoft Silverlight 3 SDK
CCC Help Greek
Microsoft Expression Blend 3 SDK
Java 8 Update 45
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
CCC Help English
aioscnnr
FINAL FANTASY XI: Chains of Promathia
CCC Help Thai
Microsoft ASP.NET MVC 4 Runtime
CCC Help Japanese
CCC Help Chinese Standard
PlayOnline Viewer & Tetra Master
C4USelfUpdater
Java Auto Updater
CCC Help Spanish
Microsoft Expression Blend 4
MSI Live Update 6
CCC Help Swedish
center
FINAL FANTASY XI: Wings of the Goddess
Apple Application Support
WPF Toolkit February 2010 (Version 3.5.50211.1)
Microsoft Expression Web 4
Google Update Helper
CCC Help Norwegian
FINAL FANTASY XI
CCC Help Russian
CCC Help German
FINAL FANTASY XI: Rise of the Zilart
Microsoft Visual C++ 2005 Redistributable
CCC Help Finnish
ICA
MSI Super Charger
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Silverlight 4 SDK
Security Update for Microsoft Expression Design 4 (KB2667730)
Realtek Ethernet Controller Driver
Catalyst Control Center InstallProxy
Security Update for Microsoft .NET Framework 4.5.2 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.2 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.2 (KB2978128)
Security Update for Microsoft .NET Framework 4.5.2 (KB2979578v2)
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
OpenOffice 4.1.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Expression Blend SDK for .NET 4
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Hungarian
CCC Help Italian
Microsoft Expression Studio 4
CCC Help Korean
FINAL FANTASY XI: Treasures of Aht Urhgan
Google Update Helper
Custom Variety Pack
Adobe Acrobat Reader DC
ControlCenter
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
NetworkGenie
CCC Help Dutch
QuickTime
CCC Help Czech
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
essentials
Microsoft Expression Encoder 4 Screen Capture Codec
ocr
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Google Drive
Microsoft .NET Framework 4 Multi-Targeting Pack
Catalyst Control Center
CCC Help French
PreReq
CCC Help Portuguese
CCC Help Polish
MSI Gaming APP
KODAK AiO Software
Asmedia USB Host Controller Driver
FINAL FANTASY XI Seekers of Adoulin
CLICKBIOSII
Setup
aioscnnr
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Catalyst Control Center Localization All
Realtek High Definition Audio Driver
Microsoft Expression Web 4 Service Pack 2
CCC Help Chinese Traditional
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000840
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00000A9C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000CAC
C:\Program Files (x86)\Google\Drive\googledrivesync.exe 00000F58
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 000023C4
C:\Program Files (x86)\MSI\Fast Boot\FastBoot.exe 00000B9C
C:\Program Files (x86)\MSI\Live Update\Live Update.exe 00000BF8
C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe 00000B18
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 0000087C
C:\Program Files (x86)\Norton Security Suite\Engine\21.7.0.11\N360.exe 00000CDC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001250
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001FCC
C:\Users\GamerGraham's PC\AppData\Local\Amazon Music\Amazon Music Helper.exe 0000096C