Most of this has already been said.. but i agree with the above. Of course they know exactly how many presales they sold for this game. That stuff is closely tracked by their financial people. SE promised early access plus some in game items, and in return they took our money, extra in fact because we paid more for the expansion for these extras. Now they have ALL our money, 100%.. and only deliver on HALF of what was promised. Imagine if ANY other business did this.. take the full amount and only give you half the product.. people would burn down the building. But oh nooo.. not square.. its just normal business for them. Listen SE, You charge us for the game.. you charge us for the expansion.. you also charge us monthly fees. I pay all these things gladly and Ill give you credit. .you got a great game! (when we can play it) I love all the content.. but seriously.. you've taken hundreds and hundreds of dollars from me and everyone else.. funny thing is you've never ever had a problem getting my money.. but it seems like i and many others here, often have problems using what we are paying for. Why do we, the people who "pay extra" for these "collector sets/early access/blahblahblah" get to be your guniea pigs? I say that if every one of us who are having these problems logging in "early access" ask for 50% refunds. If you can only deliver us 50% of what you offered, then why should we pay full price?? Seeing how this is already day 2 of 4 of the early access.. im pretty sure this issue will not be solved before the games full launch. So again SE.. what did we pay all the extra $$ for? Maybe a few thousand angry customers requests flooding your customer service might help teach you a lesson. Oh, and btw.. neat little trick lunching on a FRI when your customer services are only open mon-fri 9 to 5. Classy move.. kinda looks to me like you knew this would happen.. and this way you can avoid a massive flood of pissed off people blowing up your phones. Good one.