Aether Data Center Down

[Daraina]

I'm on the Balmung server, and we have been on character creation restricted for quite some time. We have always been heavily populated. If you had moved us to a different (less populated) or new data center months ago, when we all knew this would be an issue, then this would be a different conversation. Next time we get a new expansion or large content update, it would be wise to learn from this and prepare for next time. If this is a problem during early access, I don't know what's going to happen on the 23rd when it's open to everyone. I understand that overpopulation is the issue, but let's at least keep me logged in and waiting in a queue to log in to the lobby instead of kicking me out completely then constantly and waiting in a queue on the character screen that will never move if I eventually get in to the data center. I'm trying to be more reasonable about it, but it is just very frustrating that I have paid for something I will not have access to play.

[Kilyua]

First, when you pay 13$ per month, congestion is not an acceptable answer. I was with only 2 hours to play today. i tried to log in to the game. after more than 20 lobby server error, i was able to click on my character to go in queue (500 something in the queue). during the queue, i end up with Lobby server again and the game crashed. then, i was with only lobby server error again.

You cannot leave us like that just with a be patient, it is due to congestion...or will you do the same for our monthly payment? will you put us on free access until you fix it?

As for world transfer, it is not a solution. in addition to lose your friends and FC, you lose to much. you cannot transfer your personal house, you cannot have more than 1M gils, you cannot transfer FC room, etc....not really an attractive option in my opinion.

[Nova_Dresden]

Aether is overpopulated. They need to implement free server transfers to start shedding the load onto the Primal data center. There is no point to them provisioning if they cannot equalize the load across the systems being provisioned.

People won't voluntarily leave the servers because of gil transfer cap. They need to just shut down both data centers and take the least populated server on Primal and move it to Aether and either move Balmung or Gilgamesh as a whole to Primal in its place.

[AngieAK]

Logged out to run to store. Guess I should have stayed logged in. Nothing but lobby errors now.

[Mihana]

People won't voluntarily leave the servers because of gil transfer cap. They need to just shut down both data centers and take the least populated server on Primal and move it to Aether and either move Balmung or Gilgamesh as a whole to Primal in its place.

This, this is exactly what I had in mind. I thought about a third data center but it may not pan out as well since one data center would have Gilgamesh, another Balmung, and the third whatever was the third most populated server. Somehow I feel this would cause even longer queues for Duty Finder on whatever data center had the least populated worlds on it.

[BroodingFicus]

First, when you pay 13$ per month, congestion is not an acceptable answer. I was with only 2 hours to play today. i tried to log in to the game. after more than 20 lobby server error, i was able to click on my character to go in queue (500 something in the queue). during the queue, i end up with Lobby server again and the game crashed. then, i was with only lobby server error again.

You cannot leave us like that just with a be patient, it is due to congestion...or will you do the same for our monthly payment? will you put us on free access until you fix it?

As for world transfer, it is not a solution. in addition to lose your friends and FC, you lose to much. you cannot transfer your personal house, you cannot have more than 1M gils, you cannot transfer FC room, etc....not really an attractive option in my opinion.

You would think they wouldn't leave us like this but seems they will. Personally it just seems rather odd to say "Please be patient" when there are no plans in the works to fix this issue. Patient for what? Yes the servers will quiet down some in a month or so (we hope) but its an ongoing issue for some time now that is only made worse during times like this. The official launch is going to crush the data center into the ground if it can't handle early access.

Also even if it does become more accessible in a month, what about the early access/month of subs that have been paid? Its all very....frustrating.

[Nova_Dresden]

balmung as a whole is a great server, its just these nuisance times where we can't actually log in

Except that your "nuisance times" start taking down the whole data center and affecting thousands of players on different worlds. Your "great server" means nothing to me and can shut down for all I care if I have to keep entering in a one-time password every few seconds in the hope one your ilk decide to call it a day and free up a body on the data center. It's too big and it needs to be dealt with.

[Fendred]

People won't voluntarily leave the servers because of gil transfer cap. They need to just shut down both data centers and take the least populated server on Primal and move it to Aether and either move Balmung or Gilgamesh as a whole to Primal in its place.

I don't know if they can actually do that. It would be great if they can, though. With the amount of data they have, it might be faster to "download" the server data by storing it on several terabyte HDDs and ship it using one-day shipping to the other data center.

[Malphius]

Except that your "nuisance times" start taking down the whole data center and affecting thousands of players on different worlds. Your "great server" means nothing to me and can shut down for all I care if I have to keep entering in a one-time password every few seconds in the hope one your ilk decide to call it a day and free up a body on the data center. It's too big and it needs to be dealt with.

I get your frustration cause I'm pretty irritated at this but blaming other players isn't the answer nor are they the ones responsible. SE is the administrator here. Blame falls square on their shoulders and no one else.

[BKPiazza]

Exodus 5006 error all day...