Hey, you could have it worse. While trying to get into the game, my software token suddenly reverted to the registration screen. I used my emergency removal password to reset it, reinstalled it, and somehow the token is now out of sync and the passwords it generates don't work. I was smart enough to grab the new emergency removal password asap, but you can apparently only use an emergency removal password once per 24 hours. This happened at the very start of the 24 hours I had set aside to do nothing but play FFXIV (well, and sleep and eat). Meh.