Quote Originally Posted by Bayohne View Post
These errors are not something to do with a bug, or unexpected problem, on the part of the lobby server or World servers.
They are, in part, an issue at this point because of a frustrating design.

If we were logging in and placed in a reliable queue that would eventually put us into the game, that would at least be something. But instead we are receiving error messages when attempting to connect to the data center after logging in, and being dumped back to desktop. That requires to load the launcher all over again and re-enter our login credentials, including any one-time security code (which is slowly draining the non-replaceable battery on my $10 security token, by the way).

We have to do this over and over and over again, until we eventually luck out and successfully advance to the character selection screen. At this point we're in a queue that may or may not actually count down (the latter sure seems to be a bug). And after spending a hefty amount of time in this queue we often end up getting a lobby server error, and then dumped back to the desktop.

Waiting in a queue can be frustrating enough. Having to deal with that other nonsense (whether bugged or a poorly thought out implementation) on top of that, however.. I think the frustration people are feeling over it is justifiable. Nobody expects the congestion to magically go away, but expecting a login process that handles congestion better isn't an unreasonable request.