Aether Data Center Down

[Luscia]

This early access is a freakin joke if a majority of your players can't even log in to enjoy it. If this truly is caused by congestion, you totally screwed us on launch day.

[Rhindas]

The game is so popular that it cannot handle all the people who want to play it. We're beating down the doors, willing to slog through this because we really, really want to play. You should be thrilled about this! Now, let us play. The reasons were always "we were too strained thin to do this or that." Well now you've had a significantly successful year with a previously spectacular failure whose reboot has almost single-handedly turned the fortunes of the entire company around. Let's let us help you continue to do just that by getting doors that are open to us. Get management to give you the resources you need to expand and let more of us enjoy the game. I like to think a lot of the complaining is just masked frustration because, to quote that trope "Why won't you let us love you?!"

I guess I can't understand why, after this happening far too many times over the period of a year, that lobby server errors still crash the client and why that's never mentioned in explanations of these problems. I mean, I suspect it's a poor coding choice problem that can't be fixed now, lord knows FFXI was and is plagued with that, but still folks, you should really try to do something about this. I don't think there's any other game on the market that does this, or ever did this. I don't think XI did, I think it just put you back on the title screen. Anyway, I wouldn't be surprised to see 2002/5006 Survivor badges soon. Actually somebody get on that, we need some!

I also cannot fathom how we live in an era where "unsteady launches" should be an acceptable event and people defend it as an inevitability. Time and time again we see it, and it's become a "well you should've expected this" and we brush it off, and then fall for it again and again. Why do we do that? But that's just the ramblings of an old man, I guess.

[ApolloLeonhart]

Greetings,

I'd like to a moment to clarify the errors you're seeing when attempting to log into the Aether data center. These errors are not something to do with a bug, or unexpected problem, on the part of the lobby server or World servers. What you're seeing with these errors is a result of the massive congestion surround Balmung and Gilgamesh (two of the largest NA Worlds), which happen to be on Aether. These two Worlds maintain an almost maximum number of concurrent users because of how large the population is on both of them. The errors you're experiencing are due to the large amount of congestion.

Unfortunately, this issue a result of the large populations being housed on the Aether data center.

So it is expected that you not allow customers to consume the product they pay you for? This is either a bug or its fraud.

Fix your sorry infrastructure.

[TheCurls]

So it is expected that you not allow customers to consume the product they pay you for? This is either a bug or its fraud.

Fix your sorry infrastructure.

I pay my taxes to drive on the highways. During rush hour, I sit in traffic. Should I tell the government that they owe me my tax money back?

[ApolloLeonhart]

I pay my taxes to drive on the highways. During rush hour, I sit in traffic. Should I tell the government that they owe me my tax money back?

Traffic? I'm paying taxes to HAVE a road. I'm paying SE to play a game. I pay my internet company to provide a digital road to SE.

How is it not fraud? Cause people purchased a product they can't use. It's like buying a safe you can't open.

[TheCurls]

Traffic? I'm paying taxes to HAVE a road. I'm paying SE to play a game. I pay my internet company to provide a digital road to SE.

How is it not fraud? Cause people purchased a product they can't use. It's like buying a safe you can't open.

No, it's like having a safe that you share with hundreds of thousands of other people. And you have to wait in line because everybody wants to use the safe at once.

[MageBlack]

Greetings,

I'd like to a moment to clarify the errors you're seeing when attempting to log into the Aether data center. These errors are not something to do with a bug, or unexpected problem, on the part of the lobby server or World servers. What you're seeing with these errors is a result of the massive congestion surround Balmung and Gilgamesh (two of the largest NA Worlds), which happen to be on Aether. These two Worlds maintain an almost maximum number of concurrent users because of how large the population is on both of them. The errors you're experiencing are due to the large amount of congestion.

While the Development and Operations teams are working to ensure that the servers are stable and doing everything they can to avoid downtime, unfortunately, this issue a result of the large populations being housed on the Aether data center.

We truly apologize for the frustration experienced and ask for your patience and understanding.

If this is the issue, can we please have free server transferrs as well as dedicated RP servers per data center?

[RuruFaust]

Does SE need help figuring this out? I am a 15 year Unix Administrator for one of the largest global computer parts manufacturers. I regularly help architect and deploy services on a global scale. I would be willing to volunteer my time and services if it would mean an end to this congestion issue.

An afterthought: SE has my contact information (it is valid and current in my profile) Please let me know if I can be of any assistance. I am dying to know what happens in the storyline but am unable to play to find out!

[Abriael]

Crashed again. 2002 for half a hour, and now in queue for another half. Still not back in.

[Twilite]

Greetings,

I'd like to a moment to clarify the errors you're seeing when attempting to log into the Aether data center. These errors are not something to do with a bug, or unexpected problem, on the part of the lobby server or World servers. What you're seeing with these errors is a result of the massive congestion surround Balmung and Gilgamesh (two of the largest NA Worlds), which happen to be on Aether. These two Worlds maintain an almost maximum number of concurrent users because of how large the population is on both of them. The errors you're experiencing are due to the large amount of congestion.

Well it doesn't help that, in the case of Balmung, everyone and their ancestors transfer there.