Ps4 won't patch error [20512][20496]

[May-Be-Zig]

SE replied to my email

Thank you for contacting the Square Enix Support Centre.


We are sorry to hear that you are experiencing connection issues with Final Fantasy XIV: A Realm Reborn on PS4.

We can advise the following, in order to try and resolve the issue:

1) Firstly, power cycle: Turn off your modem and PS4 for a good 5 minutes. Turn on your modem/router first, and wait until it's booted up completely. Then turn on your PS3.


2) Go through Settings -> System Settings* -> Restore Default Settings -> This will clear any and all settings on your PS4, leaving any data intact.


3) After you've correctly set up your PS / Network Connection, try again.

4) Make sure you have sufficient WiFi connection (if applicable) This should be at least 75% signal strength, and consistent.

5) We recommend using a landline based Internet service (ADSL or Cable etc) If you are using 3G / 4G, you may experience issues due to the nature of those types of services.

6) If you still experience issues, we advise contacting your ISP to see if there is anything that can be done in regards to connection issues.

We hope this helps resolve your issue, and we apologize for any inconvenience caused.


Kind regards,

The Square Enix Support Centre team

Who gonna try these ?

[Ryanppax]

They also claim they don't block traffic so idk. https://frontier.com/networkmanagement/

I've looked at my router/modem and dont see an issue there. Ive also set up port forward and DMZ and have a NAT 1 connection

[King-hearts]

SE replied to my email

Thank you for contacting the Square Enix Support Centre.


We are sorry to hear that you are experiencing connection issues with Final Fantasy XIV: A Realm Reborn on PS4.

We can advise the following, in order to try and resolve the issue:

1) Firstly, power cycle: Turn off your modem and PS4 for a good 5 minutes. Turn on your modem/router first, and wait until it's booted up completely. Then turn on your PS3.


2) Go through Settings -> System Settings* -> Restore Default Settings -> This will clear any and all settings on your PS4, leaving any data intact.


3) After you've correctly set up your PS / Network Connection, try again.

4) Make sure you have sufficient WiFi connection (if applicable) This should be at least 75% signal strength, and consistent.

5) We recommend using a landline based Internet service (ADSL or Cable etc) If you are using 3G / 4G, you may experience issues due to the nature of those types of services.

6) If you still experience issues, we advise contacting your ISP to see if there is anything that can be done in regards to connection issues.

We hope this helps resolve your issue, and we apologize for any inconvenience caused.


Kind regards,

The Square Enix Support Centre team

Who gonna try these ?

I didn't try this yet but did u try it for good? ,,,coz I still not solve my issue that same as ur ); I email ps4 support but no answer too me so far now complete 3 days trying get this done

[May-Be-Zig]

I didn't try this yet but did u try it for good? ,,,coz I still not solve my issue that same as ur ); I email ps4 support but no answer too me so far now complete 3 days trying get this done

It didn't solve a thing :*(

Today I will get the game physically ... kinda think there is a glitch cause I just downloaded my game which supposed to be 11GB and after installing it became 39.92GB ... Im not sure but I think that the problem ?
Will post ASA I try it (probably in 9 hours from now)

[King-hearts]

It didn't solve a thing :*(

Today I will get the game physically ... kinda think there is a glitch cause I just downloaded my game which supposed to be 11GB and after installing it became 39.92GB ... Im not sure but I think that the problem ?
Will post ASA I try it (probably in 9 hours from now)

Will I just try this method u got from SE support email,,,I did everything same the step they says but still get same error and yah same here I will get my physically version so will ASAP I will till if it's going work hope it's fix all this miss