I purchased the Pre-Order from Amazon, got the game code, entered the game code, but I've received no pre-order code to enter. The "how to" pages say it should be on my receipt or in my receipt email, except I have no receipt (aside from amazons, which gives my game code, not pre-order code) and I have not received a receipt from the mog-station transaction (my account shows Heavensward CE as active).

Did I do something wrong, am I supposed to do something else? I'm confused, and a little frustrated at this point.