I should probably point out an addendum, that I bought my copy straight through Square Enix Europe, as opposed to through Gamestop or Steam. There have been no acknowledgements that there is an issue here and being told to contact my supplier from the FAQ page is irrelevant.

The forms of requesting support only exist Mon-Fri... on a FRIDAY RELEASE? You've CAN'T be SERIOUS?! /McEnroe. For a paid product on release, I'd have expected support to have been paid overtime to address these issues. What is the point of buying pre release, when the pre-release weekend is going to be over before I get any support?

Sure, it's just a game - a game people pay money for - a game I booked paid annual holiday off to enjoy - a game whose new content I can't access at the moment, despite having confirmation emails, codes, and receipts for.

Just what is the point of buying pre-release? Why did I bother getting my hopes up? Why did I book time off?