Digital pre order on PSN for PS4 and does not work

[auberywynshire]

I followed Aetharon's instructions after having this same problem and figured it out. Incredibly stupid since it's hard to find but do this:

Go to the Library on your PS4 dashboard and Start it. Filter it by "Games" on the left side and select "Final Fantasy XIV" and it should say "1 Add-on" below it. After clicking on it, you'll see options to Start the game, buy for 19.99, and all the trophies and crap on the right. D-pad to the right and down until you see the "Add ons" section. It'll say there's "1 item". Select that box and it will show you the Heavensward add-on with a tiny download arrow. Select that and it will start. It should be 1.7 GB.

After you click that, it'll put it in your downloads under Notifications (where it should be to begin with, jesus, this should not be so complicated).

My download took 45 minutes but I'm sure after this, I'll be able to accept the Coming to Ishgard quest from Alphinaud and progress in the Main Scenario. Post here if it doesn't work for you or if you can't find it!!!

Edit: I did the digital download via PlayStation Store by the way, you don't need any registration codes or anything as long as you did it digitally

[gunsmoke]

when I did that, it already said it was downloaded.

[Kheni]

when I did that, it already said it was downloaded.

please follow the instructions on this link it might be best suited for you if you have any further questions reply to post ill look in another place for you and i would also be better to describe in detail to me and us what you did.

http://support.na.square-enix.com/fa...la=1&kid=73011

[Fossil924]

I listened to the person who said delete and redownload Heavensward but after deleting the game I kept getting an error message yesterday and late yesterday the game isn't even available for purchase anymore.

[Aetharon]

I listened to the person who said delete and redownload Heavensward but after deleting the game I kept getting an error message yesterday and late yesterday the game isn't even available for purchase anymore.

Even after being uninstalled, the game listing should be accessible from your ps4 game library. From there you should be able to download it again and reinstall.