Can't Access Heavensward Content

[Genbu_Sanada_]

When I log onto the MogStation it shows next to "Account Type" that I am "FFXIV: Heavensward - Early Access PlayStation(R)4" but then right below that there's "Version" and listed next to Heavensward there isn't the "O" indicating that I have Heavensward or the Collectors Edition at all.

Same for me although I've already finished all the necessary quests. The quest shows up 'red' and says I don't have Heavensward installed/registered. Someone mentioned that there should be a download on PS Store, but when I select "download" it says it's not available to download.