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  1. 06-20-2015 04:14 AM #1
    Shadygrove
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    Mar 2011
    Posts
    1,423
    Character
    Alya Mizar
    World
    Sargatanas
    Main Class
    Marauder Lv 72

    Trouble with codes

    I preordered the digital CE from the squenix store.

    I tried to enter thr 18 digit code on the Heavensward page. I was told it was invalid.

    I tried again after checking all the steps necessary. Now it tells me the code has been used.

    Tried E-mail help, no response yet.

    Lost the customer support phone number.

    Anyone have the number or any ideas?
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  2. 06-20-2015 05:30 AM #2
    Shadygrove
    Player
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    Join Date
    Mar 2011
    Posts
    1,423
    Character
    Alya Mizar
    World
    Sargatanas
    Main Class
    Marauder Lv 72
    Bump? /10 characters.
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  3. 06-20-2015 05:35 AM #3
    Shadygrove
    Player
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    Join Date
    Mar 2011
    Posts
    1,423
    Character
    Alya Mizar
    World
    Sargatanas
    Main Class
    Marauder Lv 72
    I found the phone number. 1 (858) 790-7529

    Its busy of course.

    /sigh
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  4. 06-20-2015 05:37 AM #4
    LunaSnowfield
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    Aug 2014
    Posts
    137
    Character
    Nova Elysium
    World
    Balmung
    Main Class
    Dark Knight Lv 60
    Hello i got the same problem because i bought the game on STEAM , so if you've the steam version and you try to put the code from the SE STORE , the code doesnt gonna work no matter what.

    I just had to buy the game again but via steam and worked.
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