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  1. #1
    Player
    Aldora's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,004
    Character
    C'rysta Zeith
    World
    Sargatanas
    Main Class
    Archer Lv 90

    Graphical Issues with Heavensward DX11 Client.

    I've noticed 2 very prominent graphical issues while running Final Fantasy XIV - Heavensward through the DirectX 11 client with an NVIDIA GeForce GTX 980 (Asus GTX980 STRIX).

    Issue 1:
    The first one is that the both the UI and the characters start to flicker very badly while standing at the entrance of Coerthas - Western Highlands (X:32, Y:38), facing the Aetheryte. If you turn left or right, or you keep on walking towards the Aetheryte, the flickering will stop. Also, when you turn around and head back, the UI will not flicker at all.

    Issue 2:
    The other one is, when i set the "Glare" option to Normal, black transparent patches will appear while other area's of the screen seem to be severely illuminated. For instance in the "Intercessory" in Coerthas Central Highlands and in the "House Fortemps" in The Pillars. When i set the "Glare" option to to low, the game looks as it should.

    So far, i’ve seen this particular issue when entering the "Intercessory" in Coerthas Central Highlands, during the introduction to Ishgard after talking to the Gate Keeper at the entrance to Ishgard at Coerthas - Western Highlands (X:18, Y:15)

    I’ve made some screenshots for the 2nd issue and made Video Clips for both issues:

    Issue 1 (Flickering UI): YouTube Video

    Issue 2 (Black patches when "Glare" set to "Normal"): YouTube Video & IMGUR Album


    At the "Intercessory" in Coerthas Central Highlands.
    With “Glare” set to Normal.


    With “Glare” set to Low.


    Walking from Dragon Head to the Foundation.


    During the Introduction Cutscene of Ishgard.









    Time: 4:43 PM Server Time
    Frequency: Always
    World name: Sargatanas
    Character name: C'rysta Zeith
    NPC name: Not Applicable
    Monster name: Not Applicable
    Class/Level: Paladin Level 50
    Party or solo: Solo
    In-game time: Around 1:00am

    For Issue 1:

    Area and coordinates: Coerthas - Western Highlands (X:32, Y:38)
    Steps:
    1. After entering the zone, walk forward towards the Aetheryte in the plaza
    2. The UI will start flickering when you reach the NPC “Ameline”, just before you reach the gate.
    3. When you turn left or right, the flickering will stop
    4. When you keep on walking towards the Aetheryte, the flickering will stop once you are close to the Aetheryte.
    5. When you turn around and walk back, the UI will not flicker at all.

    For Issue 2:

    Area and coordinates:The Pillars - "House Fortemps" (X:11, Y:11).
    Steps:
    1. Make sure the “Glare”-option (located under System Configuration > Graphics Setting) to “Normal”
    2. Enter the “House Fortemps” zone, by talking to the “House Fortemps Guard <Gatekeeper>”
    3. Turn the camera around
    4. Set the “Glare”-option (located under System Configuration > Graphics Setting) to “Low”
    5. The black transparent patches have disappeared.
    6. Turn the camera around to see that they do not reappear.
    7. Set the “Glare”-option (located under System Configuration > Graphics Setting) back to “Normal”
    8. The black patches are back.

    Connection Specs
    - Type of internet connection/provider: Fiber optics
    - Modem maker/model number: OnsBrabantNet (The Netherlands)

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-

    SYSTEM_OS Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_r9.150322-1500)
    SYSTEM_CPU Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 1.40
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16279.203MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 18711.203MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.929GB SYSTEM_FREEDISC_SPACE 192.676GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.813GB SYSTEM_FREEDISC_SPACE 451.067GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.131GB SYSTEM_FREEDISC_SPACE 215.022GB
    SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.041GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 980
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 3072.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.5306
    SYSTEM_GRAPHICS_DRIVER_DATE 5/28/2015 9:04:11 AM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {2F490E10-A53C-489D-B112-475FF8AE6B12}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7293
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/15/2014 1:01:14 PM
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {26BC2944-AEE3-48D4-B263-777D104EB327}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7293
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/15/2014 1:01:14 PM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E781F0-0701-11E5-8001444553540000}
    SYSTEM_INPUT_NAME Mass Storage Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E86C50-0701-11E5-8002444553540000}
    SYSTEM_INPUT_NAME Natural® Ergonomic Keyboard 4000
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E8E180-0701-11E5-8003444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E8E180-0701-11E5-8004444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {0ADC0870-07B7-11E5-8001444553540000}
    SYSTEM_INPUT_NAME Turtle Beach P11 Headset
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Laptop Model Name: Not Applicable
    Laptop Model Number: Not Applicable

    Gamepad Manufacturer: Not Applicable
    Gamepad Model Name: Not Applicable
    Gamepad Part Number: Not Applicable

    Browser Information
    - Name and version of the browser currently in-use: Chrome 43.0.2357.124 m
    (0)
    Last edited by Aldora; 06-20-2015 at 03:49 AM.

    Credit goes to Niqo'te for her fabulous art in the "Nique's happy fun time!"-thread and Nix/Capa for the Caitlyn drawing to the right. \(^_^ )/
    Give her your support by liking their art!