Quote Originally Posted by ShenHeavyaxe View Post
The Ishgardian Citizen NPC is not shown in map.
You are correct, the quest does not show up on the map. There have been a few quest-line starters that have behaved this way in the past (like Rogue's beginning questline, if I remember correctly). You'll also notice when you get to the Ishgardian Citizen that the quest marker above his head is actually thinner than the usual quest marker.