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  1. #1
    Player
    smartybacon's Avatar
    Join Date
    Jun 2015
    Posts
    4
    Character
    Harriet Spitfire
    World
    Lamia
    Main Class
    Pugilist Lv 43

    Unable to proceed with plot, text interface for Quest AN INDESPENSABLE ALLY is blank

    On arriving in the area of Roseguard, I was able to see the text and complete the first quest. The NPC text boxes are blank after that. The normal dialog boxes (yellow) are blank, but I can click past them.

    The third dialog box on the step of "Speak with Matoya." in that quest, however, is a dark gray box. I am unable to interact with it in any way, beyond dragging it around the screen. Having looked at a friend's interface, mine is not even the right size and shape. The cursor does not change no matter where I hover over the box, except for at the top when it allows me to drag the interface.

    I can provide a screenshot.

    Thank you

    (EDIT) this is not my current main character. I was unable to select my current main character in order to set up a forum account.
    (0)
    Last edited by smartybacon; 06-19-2015 at 08:59 PM.

  2. #2
    Player
    smartybacon's Avatar
    Join Date
    Jun 2015
    Posts
    4
    Character
    Harriet Spitfire
    World
    Lamia
    Main Class
    Pugilist Lv 43

    Additional Information

    I was able to complete all of the rest of the main story plot in the other area reached by the Chocobo Stable branch of the main plot.

    This is the only dialog I am unable to read, although I have seen other dialogs with Japanese titles and/or that did not fit correctly in the pane.
    (0)

  3. #3
    Player
    Jordanexe's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Lily Montblanc
    World
    Gilgamesh
    Main Class
    Conjurer Lv 0
    Same problem, all NPC's in that area have the same blank text box as well. Completely stuck with the main story until this is fixed
    (0)

  4. #4
    Player
    bloodyspoicers's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Viola Gascoigne
    World
    Ultros
    Main Class
    Black Mage Lv 50
    I am experiencing the same bug as well. I cannot reply back to the NPC in question due to the absence of any dialogue options, or any dialogue whatsoever. Progression for me is effectively blocked. Please help!
    (0)

  5. #5
    Player
    smartybacon's Avatar
    Join Date
    Jun 2015
    Posts
    4
    Character
    Harriet Spitfire
    World
    Lamia
    Main Class
    Pugilist Lv 43

    Bug details

    I was on a Windows machine. The bug was no different whether I ran on Direct X 9 or 11.
    (0)

  6. #6
    Player
    Radav's Avatar
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    102
    Character
    Radav Qadav
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Im having the exact same problem.
    (0)

  7. #7
    Player
    bloodyspoicers's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Viola Gascoigne
    World
    Ultros
    Main Class
    Black Mage Lv 50
    It's not much of a bugfix, but I was able to get the dialogue boxes working by a complete re-installation of the game. Hope this helps, guys!
    (0)

  8. #8
    Player
    justinjarjar's Avatar
    Join Date
    Jun 2015
    Posts
    348
    Character
    Kitty Monsk
    World
    Diabolos
    Main Class
    Lancer Lv 60
    Anyone found a better fix than one that takes like 2 hours?
    (0)

  9. #9
    Player
    KallyIllumina's Avatar
    Join Date
    Feb 2012
    Posts
    6
    Character
    Kally Illumina
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Same problem here. One one hand, I'm not willing to take the time for an entire re-installation of the game.....on the other, I want to play the dang story line.
    (0)

  10. #10
    Player
    Emmara's Avatar
    Join Date
    Jun 2015
    Posts
    1
    Character
    Emmara Izoro
    World
    Cactuar
    Main Class
    Gladiator Lv 50
    Go to your launcher, and set your client to japanese and log in and talk to him. He will have dialogue now, then change it back to english after.
    <3
    (1)

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