Hello All,

First, thank you for reading this post and trying to help me.

I use to play on a PS3 and now I got a PS4 (im very exited to play!)
I have purchased the digital version of the PS4, the bundle that have the heavenward and all previous versions of the game. when I load the game and try to login I get the error message "No valid service account is available to play FFXIV"

I don't know what to do, the mogstation page tell me to activate the PS4 version on the game following the step by step instructions and thats what I did, there is only 1 option on the game, log in.

Now I'm feeling very frustrated... I hope someone knows what to do, thanks!