I can finally add an update after waiting for over an hour and a half for a customer service rep to pick up. They sent me my code after I called them. IF YOU DO THIS MAKE SURE TO NOT LET THEM HANG UP UNTIL YOU ARE 100% SURE YOU ARE IN EARLY ACCESS AND BEGIN DOWNLOADING HEAVENSWARD! IF YOU LET THEM HANG UP AND IT DOESN'T WORK YOU WILL HAVE TO WAIT AGAIN.