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  1. #1
    Player
    Reinfeld's Avatar
    Join Date
    Nov 2011
    Posts
    335
    Character
    Typical Karen
    World
    Exodus
    Main Class
    Pugilist Lv 62
    This will probably be a stupid question and i'm sure you've tried this a hundred times already, but you haven't left your launcher open since before the maintenance right?
    (0)

  2. #2
    Player
    Dotsusama's Avatar
    Join Date
    Jun 2013
    Posts
    507
    Character
    Cidriel Tausendklingen
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Reinfeld View Post
    This will probably be a stupid question and i'm sure you've tried this a hundred times already, but you haven't left your launcher open since before the maintenance right?
    I have the same issue as the OP. I patched the first half like 4.4GB last night about 7 PM. I closed the launcher while entering my codes online, verified everything looked good in the MogStation, opened the launcher, didn't get to patch. So I decided to toggle the "install automatically" option under Config, closing after each change to make sure it took. Booted up again and... still no patch.

    My character isn't showing up on my service account, and I'm on Excal, so those factors might have something to do with it given it's having trouble.
    (0)

  3. #3
    Player
    Reinfeld's Avatar
    Join Date
    Nov 2011
    Posts
    335
    Character
    Typical Karen
    World
    Exodus
    Main Class
    Pugilist Lv 62
    Quote Originally Posted by Dotsusama View Post
    I have the same issue as the OP. I patched the first half like 4.4GB last night about 7 PM. I closed the launcher while entering my codes online, verified everything looked good in the MogStation, opened the launcher, didn't get to patch. So I decided to toggle the "install automatically" option under Config, closing after each change to make sure it took. Booted up again and... still no patch.

    My character isn't showing up on my service account, and I'm on Excal, so those factors might have something to do with it given it's having trouble.
    I'm on Excalibur too, but would it be safe to assume you didn't buy yours from SE's online store? Mine updated fine, but I did buy the digital edition.
    (0)

  4. #4
    Player
    Dotsusama's Avatar
    Join Date
    Jun 2013
    Posts
    507
    Character
    Cidriel Tausendklingen
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Reinfeld View Post
    I'm on Excalibur too, but would it be safe to assume you didn't buy yours from SE's online store? Mine updated fine, but I did buy the digital edition.
    No, I posted in the thread linked above about it, but I ordered from Amazon. I'm thinking either 1) their code is messed up and not granting early access, or 2) I messed up and entered it on the wrong screen first and now I CAN'T use it again.
    (0)

  5. #5
    Player
    Velox's Avatar
    Join Date
    Sep 2013
    Location
    Sharlayan
    Posts
    2,205
    Character
    Velo'a Nharoz
    World
    Mateus
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Dotsusama View Post
    I'm thinking either 1) their code is messed up and not granting early access, or 2) I messed up and entered it on the wrong screen first and now I CAN'T use it again.
    This is my conclusion too. I'm going to call their support to verify this though. If this in indeed the case, there need to be a way to unlock it if you entered the code in the wrong outlet first.
    (0)

  6. #6
    Player
    Toba's Avatar
    Join Date
    Dec 2013
    Posts
    14
    Character
    Toba Da'great
    World
    Behemoth
    Main Class
    Gladiator Lv 90
    I'm in same situation. I pre-ordered from Amazon. I didn't get a second code. Are you sure that the Amazon code can be used for both? When I tried it says my code has already been entered.

    I don't get prompted for the 3.0 update, and only receive a 4.3 gb update.
    (0)

  7. #7
    Player
    Velox's Avatar
    Join Date
    Sep 2013
    Location
    Sharlayan
    Posts
    2,205
    Character
    Velo'a Nharoz
    World
    Mateus
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Toba View Post
    I'm in same situation. I pre-ordered from Amazon. I didn't get a second code. Are you sure that the Amazon code can be used for both? When I tried it says my code has already been entered.

    I don't get prompted for the 3.0 update, and only receive a 4.3 gb update.
    Likewise



    Says here that certain outlets are using a combined code. My only guess is that, while the code was supposed to be used for both the game and early-access, once you redeem it for once it locks you out of the other. This is a huge problem then since it would affect everyone who go the game from Amazon.
    (0)